Search results for query: *

Hi all I am looking to have a phone of hunt group ring in a long-term care environment when a door gets opened. We are using a new IP Office for the telephony. Panasonic has their KX-TDA0164 4-port input/output sensor card that does this. Does anyone know of a method of doing this on IP...

I have two separate installs of IPO 11.0.4 with VMPro 11.0.4 on windows servers. Both of them eventually lose connection between the IPO and the VMpro. VMpro client "sees" the IPO, however, voicemail = none in SSA i have confirmed the voicemail password in the security settings matches...

Hi All, A client of ours has a VMpro running on linux on a physical server. It is version 11. When attempting to login to Voicemail Pro Client, it states the login and password are incorrect. Web portal (https://IPAddress:7070), same issue. I can login to the server using Putty but when I...

IP Office 11.0.4 Voicemail Pro 11.0.4 Approximately 4 times a week, voicemail pro loses sync. When it happens. Voicemail pro in system status is "none" and in monitor "VMAIL=0(VER=0 TYP=1)". In dbgview, the mailboxes are all "built" and look as though they are ready and in Voicemail Pro...

Voicemail pro recently stopped being able to communicate with SMTP Here is a trace from dbgview when I click "check" to test the SMTP settings: 27/03 14:03:42.239 vmprov5s (09,5) 1cd8,1af4: IP Office Voicemail Pro [Hardware mode 00] - Version 11.0.4.0.0 build 5 [CPU Usage 0.0] [CPU Min:0.0...

Hi, The usual hunt group (HMain source number) method for this will not work since the requirement is that everyone is responsible to listen to the message rather than have the MWI shut off once one person checks it. It would be more like calling in, leaving a message, and the message goes to a...

Hi After upgrading from 9.0 to 11, the Contact Store data from before the upgrade cannot be accessed using http://x.x.x.x:8888. The server is running, the services are running, the recordings (WAV and XML) arein the directory. The browser times out. Any thoughts? Thanks Mike

Hi, I have an r11 essential and I’m having a complete brain fart about what licenses I need. Probably run communicator on a pic and iPhone. Thanks in advance. Mike.

Hi After a power outage, IP Office (9.1.7) will not sync with the voicemail pro server. I have run the new fw.bat file to be safe. the voicemail pro client logs in and "sees" the IP Office, however, the IP Office will not sync up. Any thoughts are appreciated. Thanks Mike

Trying to program the right softkey to be a speed dial to a hunt group. Cannot seem to figure this out in winPDM. Any info is appreciated. Thanks Mike

Hi All, I have an IP 500 V2 9.1 with an Expansion Card in slot 4. The system recognizes the card but the module plugged into it do not sync or even show up as a device that I could potentially upgrade. I have swapped out the expansion card and the issue persists. Any thoughts? Thanks Mike

IPO 10.1 9608 phones Hi all I have a remote office with about 30 phones throughout the building. The firewall had SIP and H323 ALGs off. Voice and data are on separate VLANs. In one section of the building,the phones plug into a Cisco sf300 Poe switch with the voice and Data VLANS trucked to...

IPO : 9.1.6 File Server : Memory Card Phones : 47 x 9608 at branch, 251 x 9508 at HQ Challenge: All 9608 phones at branch office lose all functionality sporadically. They look normal, however, when an outbound call is attempted, the phone does nothing. The screen remains unchanged and there is...

Details Ip office 10.0.5 Ipbs2 (40) 10.0.5 3720 (33) 4.3.32 Calls are dropping while walking throughout the campus. This began happening 2 weeks ago. At that time we upgraded to IPBS2's from 6.0.23 to 10.0.5 in hopes that it would resolve the issue. As a precaution, the VCM32 card has been...

IP500V2 9.1.8 : 192.168.0.10 One-x server 9.1.8 : 192.168.0.5 VMpro 9.1.0 : 192.168.0.11 Communicator 2.0.3.33 Client has many users on Communicator. There was a power outage and now there is an error with communicator "Presence is not available. To enable presence, please set transport type...

thread940-1773722 "Hi, I recently installed an IP Office R9.1 with Analog PSTN lines and IP phones. The system has 2 combo cards and a Phone2. When a caller calls in, if they speak or there is loud background noise, the Auto Attendant cuts out until the sound/noise stops. This also happens...

Hey Folks, I am looking to upgrade and IP500V2 on 6.0 to 10.1. My understanding is that I can upgrade to 8.0 to generate a virtual Essential edition and then to 10.1. Is this the best way? Do we need 2 licenses to perform the 2 upgrades or just don't allow any calls to be made between...

Hi, I recently installed an IP Office R9.1 with Analog PSTN lines and IP phones. The system has 2 combo cards and a Phone2. When a caller calls in, if they speak or there is loud background noise, the Auto Attendant cuts out until the sound/noise stops. This also happens during...

Hi All, I will be installing a new IPO R10 in a few weeks with a single SIP trunk containing DID's and congiration for 5 different rate centers (LTID's) I am told by the telco that I will need to setup a trunk group (tgrp) for each rate center on the SIP trunk in order to properly allow them...

I have been having trouble registering a B179 Avaya SIP conference Phone to IP Office. Details - Avaya System : IP500V2 R8.0.18 Avaya Phone : B179 Avaya 3rd Party IP endpoint license has been imported, valid, and reserved for this endpoint Tested with simple SIP credentials: Auth Name: 245...