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Any one experience problems with operator breakout? Seems like after I upgraded to 9.19 all I get is dead air when pressing 0.

Hi all, I have an IPO 500V2 9.1.9 This system is using a dual PRI card. The first circuit is a PRI and the Second circuit is a T1. The T1 is specifically used for long distance and incoming 800 calls. We recently noticed that incoming 800 calls were not coming in after I upgraded to 9.1.9. I...

I've been working on an issue with a CS1000M for 2 days now. We initially were having power issues with the managed switch which would go down and loss connecting to the CPDC cards and MC32s rebooting the switch and the CPDC cards usually fix the problem but one day all of a sudden all the IP...

Hi guys, I recently configured and IP office 9.107 with UCM . I went thorough the ignition process and all seemed ok. When I Plugged a phone in it says vm not running. In system monitor it says operational but Ip address say 0.0.0.0 and in ip office Manager under VM I get 0.0.0.0 for the...

Happy Friday. Is there a way to access another persons mailbox in IP office mode?

I have a CS1000 7.5 I opt 81 with 6 columns. I've started to get these messages and can't get them to stop. I can't even login because too many messages are being generated. I looks like it has to do with power. Could some one point me in the right direction? FPEC 11 LINK: PRIMARY...

I have a customer who states the night ring in the plant will not shut off during the day. They state they turn it off through the operator controls F982. Not being sure how they actually turned it on and off previously I searched for a night bell ext. I found the main line and the aux ringer...

I've be asked if I can connect a BCM to an IPO through there PRI Cards directly so they could dial each other within the same building. Would anyone know if this is remotely possible without qsig and voip trunk licenses?

Would anyone know why on my onex app that no phones show as available under contacts? I see a contact that says everyone that states 6/32 online but that's it. All the other contacts say offline. When I know they are.

I have a customer that I have sent two phones 1416s but when plugged into the system they seem to get stuck upgrading firmware. Would the older version of system S/W have something to do with this?

I've tried following the docs on this but I must be missing something. I installed the latest ISO on a VMBOX and started the service. I'm missing where i install the Demo config. Would this be on the update tab on the web page. I see 2 Demo items that have not been installed but when i try to it...

Happy Holidays. After updating Manager with the latest update I have noticed a problem with SYS Monitor. When I try to open the program I immediately get a EaccessViolation error. I've tried reinstalling the manager suite, I had a Windows 7 update around the time this happened so I uninstalled...

I have a customer using vm to email on embedded voice mail 9.1.4. He is using go daddy for his email service authentication is checked with user name and password. He periodically has to reboot the IP office for the vm to email to work. Does anyone know why rebooting the system would fix the...

I'm trying to set up a crash line. Which would allow me to go off hook or select a feature button short code then call or invite multiple users for a conference call through there phone. Anyone set something like this up?

Does anyone know the mail box capacity of a single mail box? Or will it take messages as long as the system has space.

Hi All, Since upgrading to 9.1. I have noticed the web icon that is suppose to be next to the dial to my bridge icon in one x portal is not there. Is there some configuration setting I'm missing to have this feature.

I have the one x app installed on my iphone but I can't record a call though the app. I can record a call though the 9608 phone It shares the number with but the record button on the app is greyed out. I tried to dial the short to record a call but I seem to get a cut off message that the call...

I have a fairly new IP 500V2 that died. We had a replacement cabinet in stock but when I put the old sd card in the new cabinet it's saying my S/W is at 8.1 and I need an upgrade license any Ideas?

Good morning does anyone no if there's a way to setup email alerts on a CS 1000 7.6 when alarms are generated in the system?

I have a customer who's trying to get a professional recording made. I was wondering if I could just save the files in the wav folder of VMPro then add them to the menu?