Search results for query: *

Hi we have taken over a new customer which has these TELUS SIP trunks (Ring Central) successfully registered on a grandstream device switching to an IP Office 500v2 rel 12.0. Under the SIP line the ITSP Domain name we get the following warning: We can change the name to anything else and it...

Hi, I'm having an issue with spectralink wireless phones losing their registration on an IP Office 500V2 11.1.3, it works fine for a day/week or even a month then I get reported issues. The system status shows it's registered to the proper IP address. Rebooting the phone fixes the issue. I'm...

Hi Was wondering if anyone could point me in the right direction, we have been hit with spam calls and I have been asked to put a menu in front of our main number which in the trace is 4422. I can't find where these digits get converted though. normally I use the change inc-call-handling-trmt...

I'm trying to delete this extension but I keep getting the following error. I really don't know how to even find the group that it's in after doing a list usage command. Does anyone know what I Failed to delete[Unassign of Endpoint "4495" from user "4495@bewell.ca" failed. Cause of...

Hi was wondering if anyone knows how to set up call forwarding to an extension that is forwarded to another extension? eg. extn 221 forwards to extn 222 and have it ring there but when extn 222 leaves for the night they forward their phone to extn 223 but extn 221 calls won't go there.

Hi All, Having an issue with a new sip provider (TELUS OneVoice) they have different requirements that I'm used to tracing out the call I have a 503 error. One of the requirements I seen was to have the user=phone in the from message anyone know the setting to get this? INVITE...

Has anyone had any luck getting Equinox working on Android 9.0 PIE? Won't register to call server, we have had luck with iPhones.

Does anyone know how to switch System Status to use HTTP to connect instead of TCP? We just got our first containerized hosted solution and it requires HTTP to connect but I can't seem to figure out where to switch that and there is no launch feature on Web Manager on the container to...

Hi has anybody tried forwarding ports to access the IP Office remotely using web manager. If so what steps are you using to make it work and secure? I'm not seeing much insight in the manuals.

Hi I have put in a new IPO V2 R10.0 with 3 analog lines. They would like to leave the office and forward it to their cell -In the incoming call route I have any voice going to 201 -Lines trunk to trunk connect checked, system/telephony inhibit off-switch is unchecked as well under the user...

-A company is providing us a short when someone breaches the wander guard system (when a patient leaves a certain area) in a nursing home. -They would like us to change that into ringing several phones the system is a TDE100 in North America. -Has anybody set something like this up and how...

Can someone help me with this trying to program a group pickup key on a phone. So far I know CM20 - access code is *8 = A020 = group pickup Do I need to assign a Feature key? I know headset = F1090 but I don't know where to find that info. I guess alternatively I could ask how do I tell what...

I have an issue with a phone that rings after the attendant puts the system in night mode. A patients phone will ring with the main line. I have checked the ring group and the phone is not in the night group. Verified all the sets in the group did not have an answered DN of the local. That...

I have a M12X0 with an Analog DID card already installed I would like to add a LS CID card in this. How would it be wired out on the 25 pair amphenol? Currently pair 1,2,5, and 6 appear to be used for the analog DID card.

Having a problem with a customer they have a MICS XC 4.1 S/W and were having a problem with their system rebooting, so I removed the power from the battery back up and plugged it in directly to the AC outlet, this stopped it from rebooting. After doing so I did a re-evaluation on the companion...

I'm on site and a customer has a BCM 50 with a bogen 35 watt amp, and I can't get the aux ringer to work at all. I enabled aux ring on all the lines(all ring groups even) hooked up aux ringer to tel ring on amp, cranked up the volume on the amp any suggestions??? I thinking of just puting line 1...

Does anyone know how to reset the D308 back to default new client and I don't have the password it appears there is no swithch on it to preform a clear option and I can't find any info on the docs any ideas?

Hi does anyone know if its possible to do a backup to the internal usb drive on the BCM 400 software 3.6, and if so how???