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  1. robertdubrey

    ATO / OLO Integration

    Has anyone implemented OLO & ATO integration where the orders arrive but don't close? They sit there til EOD and then close to cash. I have tried to change just about everything in Order modes and tenders to get it to change behavior and it won't close the checks automatically.
  2. robertdubrey

    Tip Share Calculation

    Hey Experts. I have enabled Tip Share in latest version of Aloha. I understand the setup completely but I can't figure out exactly where it is getting this Tip Share total from. It sometimes is higher and sometimes lower then my percentage I have configured. My understanding is that it...
  3. robertdubrey

    Symbol Bar Code Scanner

    I have a standard Symbol USB bar code scanner. I plug it in and it doesn't show up as s com port on the terminal so I can get it doing. I have defaulted the device with the codes. I am wondering what step I am missing. I think I remember a bar code that you need to scan to make it...
  4. robertdubrey

    Door Dash Pricing

    Hello everyone. I am wondering what people are doing with Aloha for Delivery Services. I inherited a system where they just had double submenus and on the door dash screen they added in the surcharge. I am wondering if there is a better way to add a $1.00 to every entree item when it is...
  5. robertdubrey

    Aloha EDC Credit Cards Failing over SSL

    I have been having to reset EDC about every two or three hours in both my restaurants lately. I even tried downgrading EDC to v14.1.20. It sure feels like an internet problem but my continuous pings to the credit card processor never falter. My Tracert (below) looks like this from EDC...

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