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Hi All, I seem to have too many threads for my drop issue, so I thought I'd start this new, up to date thread. Setup: 4 locations, 1 hub (3mm), 3 spokes (1mm, Hwy, 21mm) All connected by B8ZS/ESF PTP Full T1s on 1721 Cisco routers running QoS. Switches are Avaya P133GT2s with port...

Hi All, I have 4 locations connected by 1721 routers on PTP T1s, a hub and 3 spokes. If I try to ping spoke to spoke, I time out. I have only one route on each spoke: 0.0.0.0 0.0.0.0 se0 The hub routers have 3 routes each, example of hub to spoke3: 10.0.0.0 255.0.0.0 192.168.0.200...

Hi All, well, I need a recommendation if anyone has one for a good, reputable, & reliable company to do the network assessment that my BP never did. We are located in Central Missouri, the nearest metros to us are Jefferson City and Columbia. The next nearest metro is Springfield. Thanks, Dawn

Hi All, when we installed IPO, the BP did all the wiring. We had a few jacks where credit card machines were, but we went to internet processing for CCs and removed the wall mount machines. Now one of my stores wants to add a phone, and they have the jack that the credit card machine used to...

Hi All, I have a hotdesk user whose login I somehow messed up. It had been set up so that he used a shortcode and all he had to do was go to any phone and hit #434 and he would be logged in, then *36 to logout. I would like that to continue, BUT silly me delelted the short code and now I can't...

Hi All, azjeepgirl sent me an Avaya tech tip on using packet capture software to run my own NA, in an attempt to isolate the drop call issue (sorry if you're not familiar with this problem of the former 573dawn's, most here are). I have set up a PC with wireshark at my main location. I port...

Hi All, I have one floating extension for a manger who moves around. He has to log in and out of that extension. When a caller calls his DID, it rings at reception, and not at his desk, any idea why? Thanks, Dawn

Please, I have a huge phone system problem, and I have the ethernet MACs, I desparately need the SERIAL MACs!! HELP!!

Hi All, I have several 1721s with WIC CSU/DSUs for T1, and ethernet interfaces. I need to know the MAC addresses for these intefaces and I am not sure how to get them, can someone tell me how to find them? Thanks!

Hi All, I have 4 P133GT2 switches that we installed to try and elimiate some of our IPO issues, and as I read through the user guide, I am seeing several commands that I most certainly don't have, such as: set QoS Without the ability to set QoS on the switches, I can't prioritize dscp...

Hi All, this is the former 573dawn, and I need some expert opinions. As many of you know, our IPO has been a nightmare from day one. Here is is nearly a year later and we still haven't resolved the issue of dropped calls. Anyway, our vendor is once again making suggestions that, as far as I'm...

Hi All, I am trying to figure out if this is even possible. This is a silly game, the Magic 8 Ball, that I want to post on my website. But instead of having users type in their question, I would like then to be able to EITHER type in their question, OR select from a drop down list...Can someone...

Hi All, Dawn here. Does anyone have a recommendation for 3rd party VoIP & networking monitoring, simple to set up that works with snmp? I don't have the system requirements for the Orion/Solarwinds VoIP monitor, ehich is my first choice :( Thanks!

Hi All, now that I have "solved" the problem I had with HGs and rotation, I appear to have created a new problem in the process. When a call comes in and is answered, then forwarded to an individual extension, NOT an HG, we want it to ring the requested ext. and return to the originating phone...

Hi All, Dawn here. We have HGs set up for our salesmen, in rotary. They say they aren't getting enough time to answer when they have their phones forwarded to cell. I set up a test HG and notice that the first phone in the rotation rings 3 times, but the second only rings 1 1/2 times before it...

Hi All, I need help dealing with a "0" value and division. I have 4 fields in a form that take a value from another field and either divide that value by 4, or return a "0" value. I tried to trick it by assigning a variable as "1", but this is not working correctly and I am not a JS programmer...

Hi All, I'm trying to write a very simple script that will compare 2 values and return the greater of the two in a PDF form. So far, nothing I try will return a value. It is a sales commission worksheet, where MinCommDue is a manually entered value that may or may not be populated (but is for...

Hi All, I'm trying to write a very simple script that will compare 2 values and return the greater of the two in a PDF form. So far, nothing I try will return a value. It is a sales commission worksheet, where MinCommDue is a manually entered value that may or may not be populated (but is for...

Hi All, just thought I'd drop in a message that apparently there are some major problems in the Midwest reaching Microsoft. I called our provider here in Missouri, Charter, and they said that as far as they know it looks like a backbone issue and that microsoft.com may very well be down as well...

Hi All, I need some assistance with setting up logging on several 1720s, running from 12.0 to 12.5. I need this to apply to all tcp/ip traffic and especially traffic related to VoIP, I just dont' know what to set or how. Thanks, Dawn