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I have an MOX8A analog module attached to my MICS. Our phone provider helped us set up 2 fax machines and an analog speakerphone. Now I want to add another device. I have tried just plugging it in, but apparently it's not that simple. What back-end programming needs to be done?

I am wondering how to disable this feature. I have a MICS 7.1 system. It seems that once a call is placed on hold for over a minute, it automatically gets transferred to reception. I would like it to just remain on hold. Any suggestions?

Is it possible to disable dial 0 for the operator in the CCR tree or automated attendant setup? My company wants to switch to a non-standard number so people actually have to listen to the menu.

I have a CP150 voice messageing system. My company has caller ID enabled lines and our MICS system supports the caller ID feature. When we first got the feature, I set the auto-attendant on the callpilot system to wait 2 rings before answering so the caller id info would show up on our phones...

I am using MICS 7.0. We have the programming follow the phone, so when you move a set the extension moves with it etc. I have found that on occasion, after moving a phone, it appears to be working again (display works rings on incoming calls etc) but when you pick up the receiver, nothing...

I posted earlier this week about my CLID woes, and was able to get that all sorted out, but there seems to be a side-effect impacting our T7406. Now the T7406 the receptionist uses is only able to handle 1 call at a time. She says if another call comes in while she is using it, it doesn't ring...

Ok, so over the weekend I replaced our 3 old NT7875GA-93 trunk cards with NT5B41GA-93 trunk cards so that we could have caller ID in our company. I had done some research before attempting to do this on my own, so I had a pretty good idea what I would have to do. Our MICS system is running...