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  • Users: jaclarke
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  1. jaclarke

    call manager adhoc conferencing

    Hi All, We have installed a new call manager platform version 11.5 and we are having an issue completing the adhoc conferencing feature between handsets. Has anyone seen this problem before and can advise how to resolve, because we currently have 830 handsets and users are asking why this...
  2. jaclarke

    $ is not a Valid integer Value Error

    Hi All, I'm kinda new to using CITRIX and some of my users are getting a " $ is not a valid integer Value". This happens when the users have connected to our box and they are running a report and exporting it to an excel file. Please advise of what the possible fix can be? James
  3. jaclarke

    Re: Forwarding a Internal DN to an outside number

    Hi All, I have an option 11, and my supervisor wants me to set up an internal DN that people can call to reach a 1900 number that is on our telephone network but external to our switch. How would I go about setting this up in the system and do I have to use a TN to program this number on to...
  4. jaclarke

    Re: 2616 programming

    Hi All, I'm not new to programming but I'm trying to add a key to this persons 2616 phone so that when her manager is on the phone she can see that on her display. I've used hot keys on 3904 and i2002 and 2004 ip phones but never on a 2616. When I try to add a hot Key I keep getting an error...
  5. jaclarke

    Re: T1 Redundancy

    Good day, I am a PBX administrator for a Nortel Meridian system at a financial Institution. We have 6 t1's and two of those are actually PRI's. The problem that we have been having lately is that one of those PRI's have been going to a MBSY status, which I know is a problem in the exchange with...
  6. jaclarke

    Re:MBSY on PRI card and System Initializing

    Hello, I am a PBX administrator for a off shore bank and I administer a Nortel Meridian Switch. This morning for no particular reason more than 80% of the phones went out, but they had time andd date on them. We did a soft system iniatilize and all of the phones that were a problem came back on...
  7. jaclarke

    Re:Intercomm Global option for Meridian

    Good day fellow techies, I am a proficient administrator on a Meridian PBX and I'm trying to add a global option on a 2616 set where I can press a button and send out notifications to all users on the switch via there telephone about issues happening on the network. This came about by management...
  8. jaclarke

    Re:Script to lop off users

    I am kind of new to network administration, but we would like to run a script at night after 9pm that will automatically log off all users off our 2003 box, how can i accomplish this?
  9. jaclarke

    Re:Adding a Key to 200 sets

    Hey Guys I have a Nortel Merdian system and I have about 200+ people in my bank and I would like to program a button on our 2616 sets so that when the users press it, it would call the helpdesk automatically. Is there a global command in any of the LD's that I can do this in?
  10. jaclarke

    Re:Connection keeps getting Disabled

    I have a Meridian PBX that I connect to from my desk using a Putty connection software through a terminal server where we have a port configured for the PBX. The problem that I'm having is that I keep loosing connection to the PBX and our third level support had to change the connection from...
  11. jaclarke

    Re:Forwarding Exts to Numbers

    Good day, I wanted to know if anyone had any documentation on what is the best way to reconfigure my Nortel Meridian Switch to forward numbers off the PBX to cellular numbers. We want to accomplish this bc after hours we need to have our helpdesk number forwarded to who ever is on call that...
  12. jaclarke

    Re:Programming a New PRI T1

    Hey, I'm new to programming PRI T1's on my Nortel Meridian system. I was wondering if anyone had a cheat sheet or anything that I can use to go about programming this new PRI t1 that telco just bought in for me, as well as I need to get the 50 additional DID's that I have requested that telco...
  13. jaclarke

    VOIP Fax options on Option 11c

    I have an option 11c succession 1000. In one of my buildings I only have ip phones, but now the issue is that they want to hook a fax machine, but I'm only aware of doing this on an analog card. Do anyone have anyone suggestions and does Nortel have a solution for this on the option 11c switch?
  14. jaclarke

    programming Hot Keys on M3904 sets

    I'm a telecom technician and administator. I was wondering if I can get some assistance on how to enable hot keys on my option 11 c system, also ho do I go about programming a hot key and also how to put some ones name on a 3904 display for the respective Hot Key?

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