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If a call is placed on hold from a VoiP phone, can an ATA with the same line resume the call? Researching Cisco and other documentation, I believe the only way would be to Park the call from the VoIP phone. To resume the call, the Call Park code would then be entered from the ATA line. I tried...

My customer wants to be able to 'lock' his phone. He said previously when going off hook, he'd need a PIN for the call to proceed. He had forgotten his pin, and said it was reset (it would be by our dept. but I can't find a related work order) so he could use the phone. It sounds from his...

We recently started deploying Cisco 9841 phones. The Line Text Label does not appear, just the +1NXXNXXXXXXX number. My co-worker informed me when adding a 2nd line, the label will then appear for all lines. I wonder if there's any other configuration setting that will allow the label to appear...

I had Jabber working on my Windows 10 Lenovo laptop. I recently bought a replacement Lenovo laptop. With the new Windows 11 laptop, there's no transmit from the laptop's microphone. It works fine with Google Voice and Teams, just not with Jabber. Did the usual, checked/verified audio settings...

Is it possible to connect to a busy line on another device, typically a phone, in Jsbber? It seems that by default it's not possible. I ask because if I join a conference call on my phone, but want to resume using Jabber with my connected headset - I know I can by placing the call on hold, then...

While not a Siemens specific question - over the years I exclusively used Procomm to access the Siemens, Rolm and other systems. I still preferred to at times after GUI apps came to be. Two PCs in our office were replaced, and as expected I cannot load Procomm. I was surprised late last year...

Is there a way not to display the phone number is call forwarded to? A customer prefers not to have their cell phone number displayed when their office phone is forwarded to it. I saw some posts in the Cisco Community, one referenced a link to what a believe was creating a new Translation...

I didn't see a specific forum for Unity, hopefully it's Ok to post here. Whenever a caller selects a digit on a Call Handler there's a 5 second delay before the call is actually transferred. This does not happen on a Caller Input choice on a standard mailbox profile. As soon as 'Wait while I...

15+ years ago before leaving Siemens I worked only a few times with Direct Amo on the 4000. Asking on behalf of a former customer - how does one determine the D channel protocol of a PRI? I recall some commands were the same as the 9006. Maybe DIS-BCSU: TBL, then the PEN of the 24th channel? The...

I never thought in my career I'd work on a 5ESS switch! Of course it's being phased out. but many lines are still in use. I'm not expecting many here have worked on the system - but there's very little information out there on the 5ESS so I thought I'd give it a shot here. I'm trying to figure...

I'm an old school telecom/PBX guy, but these days of course involved with networking in a basic form at least with VoIP. I've used a network cable tester after connecting plugs and jacks plenty of times, but Is there a device that could plug into a network jack that would ID the port that it's...

I had a customer with 2 phones displaying 'System Alarm!'. The customer was trying to get MOH working around the same time the alarm came on. He connected a new cable to the trunk port, don't think that could cause an alarm unless a Rd-Bl or Bl-Rd pin touched another? Anyway, looked in the...

I've got a customer with a DCS - don't know what version, looked in the file cabinet (that's how long ago it was installed) and found paperwork from 1995. It's currently connected to an Esna voicemail with analog integration. The PC the Esna was running on was locked after their I.T guy logged...

Is there a method to ring several stations simultaneously with a pilot number in the Siemens 9006? I've looked in several sources and have not yet found a way.

I've got a Hipath system that can't transfer using an analog line. I'm at another in my area, came here just to verify a supervised transfer is simply hookflash, dial the extension, announce the call, go on hook. At the remote site having trouble, the analog line attempting the transfer will...

When running the REGEN AMO on a 9006 system, I wonder are only the current entries generated? For example, ADD-SCSU:3456... was run to add a phone a month ago, but the phone has since been deleted. Same with LDPLN, would entries no longer current not be shown with REGEN?

Is it possible to reset the rsca password via RMX? I had to do a whole Unix recovery to reset it. Maybe I could have just deleted the CDI file and re-installed it, don't know.

I have a Rolm 9751 where the auto config backup won't run. I can do a full CNFG backup. Listing 'status fs all' once I saw build config done, the diskette drive ran for a few seconds, but that was it. Usually the command results in 'status not found'. The diskette was formatted. The system does...

I've got a Siemens 3750 T1 set for ESF/B8ZS that's slipping and having line coding errors. The T1 carrier says it's setup for SF/AMI. According to someone else who worked on it with the carrier when I was out last week, setting the 3750 to SF/AMI caused the T to go down. The trouble started when...

In a Hipath 3750 is it possible to have a station that is not answered forward off site? I need to have the call route over a tie line, dial a pilot number, pause, then dial the called extension followed by #. This is to route the caller to an analog voicemail system. I can create a 4 digit...