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I need to investigate my BCM SIP negociation traces since we are experiecing some issues with our SIP trunks. I downloaded the Diagnostics.zip file from our BCM and I am trying to read the FEPS.log file Suprise.... there is a password... I tried all my systems passwords and none of these...

We are having a weird problem over our phone network. We are losing the RTP (voice) when we reach the voicemail of a transferback call to the originating systems, the caller is getting (Air) instead of the voicemail message. Setup is as followed; Site A: BCM450 R6 MCDN & 8 Voip Trunk Site B...

Is there a feature code or a programming feature to allow "anonymous" call over the SIP trunk. I tried multiple ITSP (babyTEL, Cogeco, Voip.ms..) they all allow anonymous call. Of course I tried *67 but it doesn't work and it must on demand, not be permanent.. like *6718005551212 Any idea...

System > IP Subsystem > General Setting > Option Public Network Discovered Public address remains 0.0.0.0 I Tried to use multiple STUN server without success. Is there another to FORCE the Public address to be discovered? - TCP and UDP port 3478 are open on firewall - Provisionned Public...

Avaya BCM450 R6 Problem - An expansion cabinet is installed since a year and it keeps rebooting twice a day? we did replace the whole cabinet, MBM modules, power and cat5e cable? but we cannot figure out how to fix the problem. Please help, on the expansion cabinet we have 3x DSM32 1x PRI 1x...

Hi Guys, Is it possible to place a call automaticaly on hold after two or three rings (NO AAT INSTALLED). We tried the auto park feature, it was no longer ringing for the caller but all the company's phone was ringing. This is pretty basic but cannot figure out how to set it. Thanks,

We are experiencing a weird problem. Everytime the BCM450 reboots we are loosing our ASM module which are installed over the expansion cabinet. That will occur on software reboot and cold reboot only, the way I use to bring it back is to unplug & replug the expansion cabinet once the BCM450 is...

Current Setup is; Site A > BCM450 with 4 IP Trunks Site B > BCM50 with 4 IP Trunks The problem is that all calls for Site B are being answered by the receptionist on site A(450), almost all of these calls are being returned to Site B, so it means that one call...

Is it possible on an ATA to setup call waiting for either I/C than incoming Lines. Basically what I would need it to get the Beep Beep while we are oncall on an analog phone. I tried to remove DND on busy feature but it still says busy when I call the extension. Thanks guys

I'm trying to setup a wireless LAN on our site but I'm stuck on that error; **** TERM.(0003, :0002): No public media address available for IP set at 192.168.0.90:51006 **** On the phone itself I get a reorder busy signal and it says (SYSTEM LOCKED) on the display when I push talk... The port...

How do I convert an 1120e configured with SIP 02.02.21.00 to a unistim firware... I need to connect that phone on a BCM50 and I cannot figure out how to do it. I tried with a tftp server but I only have the provisionning option on the 1120 sip version....and nothing is loading when I point it...

** Norstar MICS Rls 6.1 software ** CP 150 CPL_CC_31.10.36.22 (latest available on support.avaya.com) ** CCRSAppServer - 31.10.37.16 ** RCC - 2.45.105 Just Installed the latest RCC & CCRS software and everething works find exept that I don't see any Skillsets so I cannot run any reports nor...

I downloaded the new RCC software upgrade from Avaya for Callpilot150 ReportingforContactCenter 2.4 to 2.6 and I tried to install it on a live system yesterday, now I am jammed on the RCC validation check.... it seams to be rolling over and over again into the CMD windows... here is what appears...

I am getting a message every minutes in the event log situated under the reports menu in the CallPilot web interface.... here it is; 2012-02-10T13:27:34.951 [INFO ] {STLog} (0) - QueryNCCCall: Far End device dn has been set to Null rc=1(0x1) 2012-02-10T13:27:34.977 [INFO ] {STLog} (0) -...

Is it possible to link generic IP phone on a BCM450 or 50 R6 like a softphone, polycom, grandstream... There is a menu called Other SIP Sets in the element manager une telephony ressource.... Can these be part of the IP Sets license or do I need to buy any other licenses... Thanks, - Stef

I just moved an R4 MSC & HD from a BCM400 (motherboard died) and I've put in a BCM400 R3.7 that I had in stock... (new) Of course it doesn't work since the BIOS is made for the R3.7. Is there a workaround to get my R4 MSC&HD working in my 3.7 box This R4 system is fully license and it cannot...

We're IP Phones on a BCM50 R6 with NAT Traversal activates, we're using i2002 & i2004 without any problems remotely... when we try with any 1230 & 1220 they can register but no RTP is going thru, no dial tone on INTERCOM or lines... no voice at all. I tried to open up all the possible port but...

I've setup UM to do record call manually with F989 and it works fine. Then I bought the NTKC1201 which should be the Nortel BCM50 Professional Call Recording Auth Code and Recordings should be sent by Email as a WAV file.... why no files are attached to emails using that feature? I cannot figure...

I have a 1230 phone that is SIP configure with SIP12x0.01.01.01.00.bin... I want to use it on a BCM so how do I revert the firmware to UNIStim..... I sertup a TFTP server with the following but it does word... phone always says firmware upgrade failed [FW] DOWNLOAD_MODE FORCED VERSION...

Setup is 40 Digitals set and 20 IP1230 sets (remote) WAN is direct in BCM Lan1(Public fis IP) Everything works local Digital & IP sets, but remotely only the paging feature does not work. We hear the paging aknowlagement (beeeeep) but no voice is going thru. What is weird is that voicecall...