Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: kwtaylor
  • Content: Threads
  • Order by date
  1. kwtaylor

    NXB100, System Programming Location? Harddrive or Memory?

    Hey folks, I have an NBX100 that i may need to replace the harddrive on and wasn't backed up. Is all the programming on the harddrive or system memory?
  2. kwtaylor

    Reduction of Inbound Calls from PRI

    Greeting Folks need some help... I have an office w/ a PRI that was recently reduced in size. I need to reduce the number of inbound calls from the main number into the office now because staffing can't handle the call load. We use to have 15 people and now down to 4. I would like to cap it out...
  3. kwtaylor

    Need an NBX 100, Support Vendor in Chicago

    Greetings Folks. Can any provide me the name(s) of an NBX100 vendor in the Chicago area. I just lost mine.
  4. kwtaylor

    Question: Regarding Backup and Download of Shoretel Voice Switches

    Greetings all. Question, Is there a way to backup a switches configuration (i.e. a site with a 120/24 switch operating on a PRI) and then download it onto another in the event of a catastrophic failure of my equipment or would I have to reprogram a new one from scratch.
  5. kwtaylor

    Minimum Software Release for to Send Outbound Caller ID, NBX100

    Greeting Folks, what is the minimum software release required on a NBX100 to be able to send customized Outbound Caller Id.? I'm currently operating on R4_3_17. When I run the test in the dialplan, my CLI Outbound Pretranslator is saying all is configured correctly. But when i perform a live...
  6. kwtaylor

    Automatic Inbound Call Routing (Dealing with Prank Caller)

    Hey Folks, How do I go about getting an Inbound call from a known number (323-523-7456) routed to a particular extension. I've got some kid calling in pranking my staff. I have his phone number from Caller Id and would like to program the system to Automatically Forward or Route his calls to my...
  7. kwtaylor

    PC to VT100 "F" Key Mapping

    Can anyone tell me how the F5 key is mapped (programmed) to use the Find Function in Mermail? I need to run a user report my vm remotely and my PC F5 key isn't programmed to use that feature.
  8. kwtaylor

    Error Message Help - Book no Help

    Greeting Folks, Got the following error messages while performing some clean-up. Looking them up in the book didn't help. ERR5110 2004 0002 ERR180 91 1 1004 2624
  9. kwtaylor

    How to Program M2317 Soft Buttons

    Can someone tell me how to program the soft buttons on a M2317. I need to program a RNP button on the phone and the system tells me that I can't program a soft button feature on buttons 1 - 10. So I'm not sure how to go about doing this.
  10. kwtaylor

    Route Zero Pound Option to Off-site Target

    Greeting folks, need some guidance. I have a request to set someones zero # option in their voicemail to an offsite target in another city. I created an ACD 2280 and set the NCFW target to 91330996xxxx and assigned this same 2280 as the redirect target in my users vm. But my calls are failing...
  11. kwtaylor

    How to move BCM Ip's from one computer to another

    Hey folks, getting a new PC and Laptop is there a way to back up my element manager from my old machine and download all my sites into my new one. I don't want to spend a day keying in IP's.
  12. kwtaylor

    Configure Opt 11 to Access from Network - HELP Problems!

    Greetings Folks... I'm having a time trying to configure my Opt 11 so I can access it from my LAN. I believe I've gotten everything set right but still not working. Question should my NTDK27AA cable plug into the P1 port of the J1 port? It has a male plug on it so would only assume the P1 port.
  13. kwtaylor

    BCM50 - In a Hurry Performing Level 2 Reset and Locked it Up

    Hey folks looking for some help. I was performing a Level 2 Reset (was in a hurry) and either hit the reset button too many times or not enough and now the system is locked up. It will boot up with 2 solid yellow lights then goes to 2 solid red lights and stays there. I've left the system...
  14. kwtaylor

    LOL... Posted Wrong BUG5327

    Here's the correct BUG I'm having problems with BUG5327 % BUG5327 : FFFF2003 00000021 00000004 00000004 00000000 00000000 % BUG5327 + 10606DD8 10B9A3D8 10B976E2 10B970AC 10B96FF0 % BUG5327 + 10B95BB4 10B957EE 10B9572A 10D0E3FE 10D0E1D8 % BUG5327 + 10D0E08C 10D0E024
  15. kwtaylor

    Help Clearing BUG4216, OPT 11c;

    Would someone be willign to assist me in removing and clearing this BUG4216 BUG4216 % BUG4216 : 11 0 0 2 0000FFFF FFFFFFFF % BUG4216 + 10606DD8 10540E66 10540D3C 10536DF4 1053588A % BUG4216 + 10D1575A 10D1546E 10D153B8 10D14EBA 10D11CFC
  16. kwtaylor

    Is There a Way to Download and Upload Auto Attendants

    Question folks. In a few weeks I'll need to implement new AA's for approx 30 offices all of them (the AA's) will be identicle when finished. My question is to save time of having to create 30 new individual AA's is there a way to create one. Back it up and then download it to the other 29...
  17. kwtaylor

    Forgot Book What is error code SCH4520

    Hey folks I forgot my book and my system doesn't support the "!" error request. What is error SCH4520
  18. kwtaylor

    Rolm 9751, Call Disconnect Timer

    Hey folks. I need to modify the Disconnection Timer in my Rolm 9751. We had a conference call taking place last week and 75 minutes into it the switch disconnected everyone. Needless to say everyone had to dial back in and weren't too happy about it either. Any help here would be appreciated!
  19. kwtaylor

    Problem with Digits Duplicating/Repeating on IP Phones

    Hey folks. I have a BCM400 with IP sets on it, when my users attempt to use our Reservationless Conference Calling vendor the vendor see's duplicate/ repeat digits from us. I.E. user dials the Toll Free number (fine) then is prompted by the system to enter in an access code (907) but the vendor...
  20. kwtaylor

    9751, Bad Line Report - How to list it

    Hey folks, Can someone remind me how to list the Bad Line report in a 9751. I've had a few users performing the Transfer *563 and I need to go in see what's there.

Part and Inventory Search

Back
Top