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Here i have a situation were the customers don't need the main numbers to go to voice mail.This the situation this # 1-973-628-5618 pots line and goes to the system opt11c and then we have another #5619 this is a DID# so went sombody calls the main #5618 rings 4 times and goes to voice mail.I...

A regular public phone line that goes to ATA box for a fax machine i don't get it,anyone has seen this before.

what's up guys,i got this type of alarm BSD0090 for several days and the power suply was replaced twice i checked all wires like the fiber optic that goes to second cabinet by the way this is a opt 11c w/2 cabinets.Please any suggestions,thanks

hey guys,iam new w/t1's but loop 11 was disable so i enable the loop but the channels are down i check on lcnt and is ok,then stat the loop and still enable but channels are down,please any advice but the way is a opt 61c system,thanks

this a old norstar phone system ICS PLUS norstar 2.0,how you add another extentions to spare keys in the add module.

Hi guys happy new year.Well this is the situation the cia cablevision took over the verizon phone lines,so when i cross connected the trunk lines to new carrier demark side and test the lines on cablevision i call out without dialing 9 the call went out w/no problem but when i dial out from the...

I am new w/ nec system,i need to learn how to read lansin the nec systems.thanks

how you out a 8 key phone to program a 32 key phone using the same extention.

This is first time i have done this tipe of move,were the customer wants keep the extention in the same location just the name of the user will move to next spot,does anyone have this tipe of move done,please need a advice.THANKS

Hi guys i got a job to do w/a policom,the customer wants this policom active but they dont used analog ports in the system,of course i told them to get a analog card,but they dont wanted because is only a single phone and also they dont want a pot line just for the policom,so they asked me if...

the customer says dial 9 first to make a phone call,but he sees on the display not allowed to make calls,please advice what should i do. Thank you.

Does anyone knows how to program phones for this type system

Hi guys,how do you replace a trunk card for norstar 1.o.Do you disable the card first taking the bad card out and inserting the new card in the proper slot than enable the new card or...? THANKS.

Hi,here we go again has anyone worked on the norstar plus xe 1.0 lately,if you did can you please tell me where to find hunt groups,i navigated from beginig to the end and didn't have any luck,i know you can find it in SYSTEM PROGRAMING,but not even that couldn't find.Once again thanks guys.

Hi,i need your expertice once again,the problem is somebdy broke in the phone system to make international calls(norstar plus ics)and this is not the first time,so,the question is HOW TO STOP OR WHAT TO DO TO AVOID POTENCIAL TOLL FRAUD ISSUES!any sugestion will be appreciated.THANKS

Here we go again,hey how can we block 411 of some exts.thans

Hi,i need your expertice on this particule problem,i test these phones lines on the demark side were the carrier drops the lines,i got dial tone in most of these except in one them,but then when i used a phone to call out,i heard a lot static in every line,and i tryed 4 other phones with same...

HI,does anyone knows the most important messages that the pbx will send so you can ini the system (for exam 81c or opt 11c),if you do know them i will appreciate it to have that imformation w/me. THANKS

Hi, anyone w/experince in opt 11c,when user use paging sounds busy,I will apreciate any advice.thanks

I'am new w/ norstar system,i can't get in voice mail system to reset a voice mail,i need some assistense,all help will be appreciated,tanks