I work in IT so am not really a phone guy but have some expereince on our Neax 2000 IPS PBX. We are using ProfitWatch as our Call accounting software and it is configured to recieve and process incoming call data that our PBX sends. Problem is it doesnt appear our PBX is sending the incoming...
Hi there all, thanks in advance for taking the time to read this.
I work in IT and one of our duties is supporting the PBX. We have a NEAX 2000 IPS. I have a user who discovered that all calls originating from an outside source and that get transferred from the auto attendant go straight to...
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