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  1. Jeff1215

    Call forwarding and caller ID carry over?

    Our PBX Meridian CS1000M Version 3221 Release 400T When set up call forward to external for DID line, the caller info show on the far end is the site primary info, instead of the actual caller. Is the system able to send the original caller ID?
  2. Jeff1215

    DCH red alarm issue

    For the last 10 days, one of our PRI line has red alarm issue so frequently. Based on the history file, it just went up an down every few hours. See below. I called the telco but they always said they reset the circuit and the service came back, but never fixed it 100%. Any suggestions...
  3. Jeff1215

    How does DID works?

    DID Range: 123-456-78xx (00~99) extension range: 7800~7899 Here is the RDB and DID setting: TYPE RDB CUST 00 ROUT 1 DES TKTP DID M911_ANI NO M911_TONE NO NPID_TBL_NUM 0 SAT NO RCLS EXT VTRK NO NODE DTRK YES BRIP NO DGTP PRI ISDN YES MODE PRA IFC NI2 CBCR NO...
  4. Jeff1215

    Routing configuration (integration of Cisco CM4.2, Nortel 81c and AVAY

    3 sites: Site A: Cisco CM 4.2 (212-555-75XX) Site B: Nortel 81C (212-555-79XX) Site C: AVAYA (305-666-45XX) History: Site A and B are in the same building, connected via PRI link, routing plan had been configured, user can dial to each other directly by 4 digits extension (75XX and 79XX)...
  5. Jeff1215

    How many ARRNs can I input in one SPN?

    I have about 100 numbers/number ranges needs to be input as ARRN in one SPN, is it possible? ie. SPN 212 RLI 1 ARRN 654 ARLI 2 ARRN 6543 ARLI 2 ARRN 6544 ARLI 2 ARRN 6543210 ARLI 2 ...
  6. Jeff1215

    Routing outbound calls to far end PBX to using their trunk line

    We have CS1000 connected to far end PBX via PRI linke (Rout 30), each side dials to other side by entering 4 digits extension number. Now we plan to route all outbound calls to the far end pbx to using their trunks to call outside. I configured this in CS1000, but it failed and gave me fast busy...
  7. Jeff1215

    SPN setting for networking and trunk routing

    NYC: Nortel CS1000 using PRI link connected to AVAYA PBX A, each side can dial to other end directly by extension#. DC: AVAYA PBX B AVAYA PBX A&B connected via IP trunk, A had been configured to using B’s outbound trunk when dial DC area numbers, 202 etc. We plan to configure the PBX to also...
  8. Jeff1215

    ESN NPA change, need help!

    Nortel CS1000, 1 T1 PRI trunk (RDB 1) carries outbound call. Now we plan to set up 2nd T1 trunk (RDB 2), and we want to have all outbound calls to 404-335-xxxx and 404-661-xxxx to be routed to 2nd T1 trunk. How to change the ESN setting to have this feature work? Currently setting: AC1: 9 SPN...
  9. Jeff1215

    Will changing in RDB disconnect the calls?

    As I know, changing in LD10 for telephone will disconnect the call, but I'm not sure if I change the setting in LD16 RDB will also disconnect all chanells in that route group? Thanks for your confirmation!
  10. Jeff1215

    How to set up 2 M2250 consoles?

    If I have 2 receptionists works on different floors. I want to set up each receptionist with a M2250 attendant console. The company has several primary phone numbers, so during the daytime, all incoming calls will be distribute to 2 receptionists by the number. Here is the setting. Is it...
  11. Jeff1215

    One of our T1 PRI lines goes down frequently

    We have 2 T1 PRI lines. Since last week, one of the lines went down frequently by red alarm. I called carrier and opened a ticket. But the issue keeps happen even they claimed to replace the circuit. .stat 4 PRI* TRK LOOP 4 - ENBL FFMT/LCMT/YALMT: ESF/B8Z/FDL TRACKING SERVICE RESTORE...
  12. Jeff1215

    While using T1 line to make Outbound call, caller ID shows “unknown” o

    I have a T1 which using for outbound calls. Recently, I just realize that our caller ID doesn’t show correctly on some carrier like Tmobile wireless. For example, in my PBX setting, 212-9xx-1000 should show as caller ID on far side. It works on the below far side users. 646-xxx-6210 Verizon...
  13. Jeff1215

    "Non-Published service" and Caller ID

    Hi all, If we have a non-published service activated on the T1 PRI service provider, then even we configure the PBX by sneding out caller ID, there will still show "unknown number" or "private" on far end phone? Am I right? Thanks
  14. Jeff1215

    What is caller ID "54_X" means?

    Meridian 61c, DID trunk sometimes the incoming call shows the caller ID as "54_1""54_2""54_3", etc. when I trace the call, the log show as below: .trac 12 0 5 12 TN 012 0 05 12 KEY 0 SCR MARP ACTIVATED ORIG 004 01 DID RMBR 10 1 TERM DN 3523 TDTN 10 SLOT 17 PTY SLOT 17...
  15. Jeff1215

    Is there a way to list out all active digital extension ports numner?

    For example, I want to know how many active digital phone sets within the meridian PBX. By LD32, using "LIDL", I can list out all ports, but I have to calculate it. Is there a simple way? I just need to know the number.
  16. Jeff1215

    Is there anyway to check the call log on M2616?

    I know M39xx has an option to let you check the call log. How about M2616?
  17. Jeff1215

    Can not change HOT line number, need help...

    When I tried to change a hot line number, it give me the err code as below, anything wrong? REQ: chg TYPE: 500 TN 28 1 6 10 ECHG yes ITEM ftr hot d 4 5202 SCH5537 FTR SCH0355 FTR SCH0355 FTR SCH0355 FTR SCH0355 FTR ITEM **** Original setting: TN...
  18. Jeff1215

    Implement 6 digits speed dialing in company

    We have a plan to implement 6 digits speed dialing in Headquarter. Description: Headquarter in NYC, 3 branch offices in ATL, LA and Chicago. ATL office DID number range 404-123-xxxx LA office DID number range 310-456-xxxx Chicago office DID number range 773-789-xxxx NYC user can dial 41-xxxx...
  19. Jeff1215

    81C column and shelf power on/off sequence

    Sorry for open a new post, but after several days, still confused about the sequence. Here is my question again: 2 columns, 8 shelves, AC power in each shelf, 2 power break at the back bottom of each column [ IPE ] [ IPE ] [ CPU ] [ IPE ] [ CPU ] [ NET ] [ MM ] [ IPE ] 1.When I turn down the...
  20. Jeff1215

    Need suggestions: 81C maintain schedule, will shut down the power comp

    For SOME reason, SOMEONE wants to test the power system and reliability in the data center. So we are infirmed to shut down our 81C completely during that incoming day. I need suggestions to help me prepare this event, every detail will be helpful. Also, I’ll ask our vendor to come in that day...

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