Search results for query: *

Hi All: Is there a link to download the User CD for IPO 8.1 without having an SSO login?

Hi Guys: I need your help. Former Nortel/Avaya engineer here.. No longer have access to support.avaya and can't find my User CD. Does anyone have an ftp link for IPO Softphone or Phone Manager? It's for my own personal IPO. Thanks Kate

I have a pretty challenging question for someone that has a great deal of IPO experience. I am putting together and answering service business and the proprietary software (ONVICALL) lacks some features I want and I've been told that could front end the system with the PRI going into the IPO...

Hi All: I'm at my wits end. Brighthouse just put in a PRI (Sip Delivered as PRI) Set as NI2 NSF/B8ZS Sending 10 digits. I have the PRI (LINE 9) SET UP (See Attachment) http://files.engineering.com/getfile.aspx?folder=13991c73-db42-4278-b2fd-3e3d76ec2d45&file=LINE9.PNG I am bypassing ARS and...

Hi There! I need help setting up a voicemail box for station groups. I have 2 groups (501 and 502) one each for a different business within the same office. Both groups only ring EXT 201. How can I set up a VM Box to answer 501 and 502, each with a different greeting? Thanks for your help!

I already know about the 9670 not being supported, but I have a VP who wants this phone on his desk. I set it up, it contacts the call server and asks to be logged in, when I log it, it shows the extension on top and "Phone" and "Features" - the rest of the screen is blank. Any ideas?

We currently have 4 PRI's in our CS1K (LOOPS 10, 20, 30, 40). The port on the backplane where Loop 20 sits (Slot 2) has gone bad. I need to move that card along with it's programming to Card 9. The card and cables have been moved, but not sure how to move the programming to slot 9 and remove...

Hi All: I just installed an IP Office with Essential Edition 8.1(79). It has 2 Combo Cards which I know have 10 VCM's each - but are any IP Endpoints included with the Essential Edition? or do you have to purchase Endpoint licenses to connect any IP phones to the system? Thanks

Hi All: I've been doing Option 11 programming for many years, but mostly focus on Set MACs. Simple stuff. I am working on setting up an Option 11 at home to power my collection of Analog phones I've collected over the years. I am having a PRI installed through Windstream sending me 7 digits...

Hi All: I really could use your help. I have installed and worked with Call Pilot before, but have never installed an MM card in an option 11 C. I have it in Slot but I can not find an installation manual for this model of MM Card. Can someone briefly outline the steps I need to take to get...

Hi All: We had a power surge last night and one of my PRI's is showing as disabled. I have been unable to get it back on line. Here is what I am seeing in STAT for Loop 20: PRI* TRK LOOP 20 - DSBL FFMT/LCMT/YALMT: ESF/B8Z/FDL I have tried ENLL 20 and all I receive is DTI216 20. Can you...

I have been installing IPO 500 V2 for a while now, and recently had to install an older IP Office SOE. The customer wants this set up as squared system with Line Appearances and there are no options for Line Appearances in the drop down. The lines are numbered as 01, 02, etc in the line set...

Hi All: I can really use your help! I have an ACD build ACD:3131 I need all of the "O" calls to also go to that ACD. I have tried forwarding a 500 SET using DCFW 4 5000 and using another ACD and NCFW it to 3131. They both work and both send the calls to the right place, but internal caller...

Can someone please tell me how to program an analog line onto a 2616 key? The manual says KEY 03 PVR XXXX with XXXX being the DN that the Line is pointed to. Where do you assign a specific line to a DN? My route is 2 1 for line 1 and 2 2 for line 2 2999 is my ACOD for the Route and my TKID...

I am just setting up an Option 11 25.25 with a clean slate of programming. I can get in and it won't even let me program a 2616 because when it asks for CUST and I put 0 it SCH0888 on me. Can you give me the first 3 steps of what loads I need to program to get this switch going?

I have spent the last 15 years doing MACs on Options and CS switches, and have no done a complete install in many years. I need a little refresher help. I have an Option 11 switch, that I'm using at home for a lab. There is no programming in it at all. It will have 1 PRI, and 1 COT on a...

Hi There! We have Callpilot 5.0 and 20 fax licenses. How do I set up a user to get incoming faxes?

Has anyone had any luck setting up a Fax Finder FF240 towork with an Avaya CS 1000? Here is what I have set up. This is a 2 port Fax Finder I have 2 500 sets programmed and connected. Port 1 is DN 7101 which HUNTs to 7102. Each user has a Phantom TN set up to DCFW to 7101. EXP, my fax...

Hi All: I was thinking of putting together a checklist for a CS1K install that I could provide to new field techs that will give them a guide to use when installing new CS1K's. Before I started to create such a document, I wanted to find out if something like this may already exist instead of...

Hi All! I have a phone set that when dialed from an internal extension will show the extension number, but not the Calling Party's Name. Is there a CLS that controls the internal calling party name on the recipient's phone? I've never seen this before. Thanks PS: I have TDD and CNDA