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Dear All, I got this error message and I wanna know what is the pice of H/W generate that error. BERR704 EXC 0: Bus Error in ISR SR=0x2700, PC=0x10f5a916, Addr=0xb000c240, SSW=0x105 Thank you in advance.

Hi all, I have a buffer box will be connected to a serial port from SDI card DB9 I need the pin assinment for a cable DB9 to RJ 45... Any one knows the describtion of every pin of the DB9 out from NT8D41 Card ? I have the one for the Buffer box: 1 R1 2 DCD 3 DTR 4 SIGNAL GROUND 5 RXD 6 TXD...

Hi all, I am working in the Norstar systems,... I have norstar, I found deffected port I have free port I need to move the deffect port to the new port (unused one ). Also I need to make evry thing working fine like voice maill greating message. what do i need to do ? Thanks in advance...

Dear all, this is new installation for CS1000E rls 6.00R now I am facing the following problem in the media gateway controller: 28/09/2009 11:18:30 LOG0003 tAccountTransfer: staTokenGet: The token was not dis tributed from a Primary Security Server properly 28/09/2009 11:18:32 LOG0004...

Dear All, thank you for this web site and ur always support realy it is very usefull for me. The problem: ------------ We have CS1000E Rls 5.5 new installation we update the deplist also. ip range as follow T-lan: ------ Node IP : 192.168.4.100 ss : 192.168.4.35 MGC1 IP ...

Hi, I need the recent pep's for CS1000E rles 5.5. Any one could help. Thank you, Rafat

Hi, I need the pin assignment for 9db to 9db cable... I have sdi comming from 81C port and I need to configur it to collect the traffic. Thank you

Dear All, Any one see this error before : AUD392 000050D0 00000000 03189779 029B0385 00000000 000050D0 00000000 03189779 029B0385 00000000 AUD381 00000004 00008E1B 00000000 00000004 00008E1B 00000000 AUD392 000050D8 00000000 03189E25 029B0385 00000000 000050D8 00000000 03189E25 029B0385...

Hi all, Any one know how to collect AML,MLS,EB and ASM traces from the cc rls 6 servers?? Thank you and best regards, Rafat

Hi All, I have 81C MG, I need to prevent all user from dial an external number like 0770977770. Any one know how to configure that without (FCR , CARNO). Thank You, Rafat

Hello all, Thank you for your help. We was using MIRAN to record the voice messages for our contact center.. But now we have a new callpilot and we need to record a new message on the CallPilot to use it in the contact center. Our callpilot have 8 ports, The question is if we record the...

hi all, one of my friend working in the panasonic PBX, he have a problem , he configur external line to ring on a specific sets. when any call come to the externall line the set answer the call automatically. he could not change this feature to answer the call manually ? any one face this...

Hi All, Thank you for you help, I have DCH trace for five loops number of calls actually exceed 1000 call. I need to trace every call alone any one have any idea how to arrange them. Thanks, Rafat

Hi All, Any one have any idea on how to restrict the agents to have direct incomming call over DID lines,, we need the agents to have only contact center call from the CDN and ACD queu. Thank you in davance, Rafat

Dear all, I need more information about Access restriction. We have these prameters: RDB (TARG,FRL) , FCR (CRNO),RLB( FRL, MFRL), CLS(UNR, CTD, TLD, SRE, FRE, FR1, FR2) TGAR, , NCOS CCS(CCRS, CNCS) any one know the general relation betwen these prameters?. Actually I know reasonable...

Dear all, Is there are any way to print sets in the PBX using its TGAR? As example sets with tgar = 3 Can we lst or prt it ? thanks in advance, Rafat

Dear All, Any one know how to disable MISP card, Actually I disable the card but while removing it from the system the system restarted. Do any one know how to remove this card with out restarting the system?? Thanks in advance,, Rafat

Dear All, First I want to thank you all for this wonderfull helping site. Could any one have a detailed overview for these three terms down here, I mean what are the deference between them and how could the switching happened in case of any shortage. 1- CC6 server 2- CC6 Standby server 3- CC6...

Dear all, Any one know how to send the corporate directory to cs100m mulitigroups without OTM. BR, Rafat adlt

Dear all, Any one have tried to send Corporate Directory to nortel pbx without using OTM,, Or is there any way to do this ????. BR, Rafat Adly