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  • Users: dgpcp
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  1. dgpcp

    Received Digits on DIDs has to start with 1??

    Hi, We have a PRI set up on our MICS (6.1 software), the received digit length is 4, all the ones we got before happened to "start" with 1 (e.g. NPA-NXX-1234) but now we have been assigned additional DIDs we want to use. We have no choice from our provider in selecting what digit they should...
  2. dgpcp

    Argh! Red flashing light on 0x16 expansion unit.

    I've just moved my MICS to a different office. When I connect power to the 0x16 fiber expansion unit (think it's a NTBB41), the red light on the unit flashes (the light is next to a wavy line symbol like this: ~ ), and phones connected to it also have their message waiting light flashing faintly...
  3. dgpcp

    What improvements are in the 7.0 or 7.1 software (MICS)?

    Compared to the 6.1 software, what is gained by having the 7.1 software? There is a FAQ about this (http://www.tek-tips.com/faqs.cfm?fid=5388 ) but it hasn't been updated since '05 and only goes as far as 6.1. Thanks, -Dan
  4. dgpcp

    Outpulse 10 digits on MICS?

    Hello, We're going to be installing an MICS (6.1). We've ordered it with the following equipment: NT7B74, NTBB24, NTAB2769 Which is a T-1 card, a clock card, and the PRI keycode. We've ordered a T-1 from Speakeasy which they will be splitting for us (using a device called "Adtran TA 916") into...
  5. dgpcp

    Norstar - Default FAX on ATA to external line.

    I've got an MICS ... i think 6.1 software. I'm going to be putting a FAX machine on an ATA-2, and since it used to be on its own dedicated line, I'd really like to make it behave as though one already dialed "9" when it goes off-hook. Since it's not useful for us to try to fax to an internal...
  6. dgpcp

    Enforce password security on NVM 4? (NAM)

    We have a Norstar Voicemail on a NAM, running with our MICS. Is there any way to require that people put in secure passwords on their mailboxes? Basically i want to prevent 1234 and 3333, etc. I'd like to require 6 digits too. Is this possible?
  7. dgpcp

    Creating a DN that really calls an outside number

    Specs: MICS 7.0, NVM 4.1 on NAM. Copper trunks, one simple line pool (Pool A). I just got external call forwarding enabled by creating a route and destination code (8 -- it wouldn't let me use 9 which it looks like is our "Extrnl code"). I'd like to do one better in certain situations, and...
  8. dgpcp

    NAM - NVM4.1 - hard drive died. How to restore?

    Okay so I'm pretty sure i've got a dead HDD in my fiber 8-channel NAM. Hooked up a monitor and keyboard to it, it has a cute animation of a floppy disk, telling me to put in a floppy disk and hit F1. I haven't done anything to it for a long time so I don't think I broke it... Its Mfg date is...
  9. dgpcp

    Can I set up a "DN" that uses Link Transfer to reach an outside line?

    Hi, Here's the situation. We have an MICS 7.0, using 8 POTS lines. We also have a NAM for voicemail. We have a separate office that handles shipping, which is equipped with a single POTS line and a regular analog phone. We'll call this line 555-0123. I've successfully gotten Link Transfer...
  10. dgpcp

    CCR: How to change what happens when you dial zero?

    MICS 7.1 with NAM voicemail... A while back we had no receptionist on 221 and somehow I was able to change the CCR tree (or maybe something else) so that when a caller hit 0 at the first menu they got extension 245, which was who had to answer the phones at the time. But now 221 is our...
  11. dgpcp

    Installing 0x16 (fiber) on MICS 7.1--power down?

    Hello. I've been browsing these forums for a while since getting our Norstar system installed, but this is my first post. This community is a great resource. Here's my issue: We have an MICS with fiber expansion and I've acquired an 0x16 module to add more extensions to the system. My...

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