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We installed 16 M3905 phones and 14 do not work by pressing key o or login button. Two of the phones do work. The other phones did work at one time and last night they stopped working. We use handsets that are plugged in to the side of the phone and when you want to login you simply press key...

DOES ANYONE KNOW THE WIRING CONNECTION FOR 4 TRUNK PORTS OFF AN OPTION 11C TO ONE CHANNEL OFF THE INTERALIA? WE CURRENTLY HAVE ONE TRUNK CONNECTED TO ONE PORT AND WE WERE TOLD BY INTERALIA THAT WE COULD CROSS CONNECT UP TO 4 TRUNKS TO ONE PORT BUT THE MANUAL DOES NOT SHOW HOW TO STRAP 4 TRUNKS...

We have a BCM 400 Rls 3.7 and some of our users have MS Vista 32 and are trying to download the softphone to thier laptops and it will not take. I was told by Nortel that Vista 32 is compatible with the i2050 softphone. Do we need to download a newer version and if so where can I download from?

We recently purchased some i1140 phones from a local distributor and when the phones were powered up it says "Enter Admin Password" Can this be bypassed or are we screwed?

Does anyone have any horror stories about ESI or is there any significant facts that are damaging to ESI. We have someone who is trying to push this product in one of our offices and we need to shoot this down.

We had to replace our hard drive and when trying to restore the data on the new hard drive we encountered a problem from the Call Pilot Manger. We have been doing a System Backup each night and we have that file on the Computer that is connected to our CLAN, and when we went to Restore the file...

Out CallPilot 201i Rls 4.0 has been going down every night for the past 5 days. It comes back every morning when we do a manual reset. It started last weekend when our air conditioning went off in the phone room for over 24 hours and it was over 100 degrees in there. The Callpilot "crashed"...

One of our CC managers went to pull a report for July 2008 and there was no records. Some how our records only date back to August 13 2008. Do the records delete themselves or do we have a problem with the system? Is there a way of saving the records week by week, day by day or any other...

What is the recommended Tape Backup for the CallPilot 4.0 Card Option 201I? Can I use the same tape drive that was with the Meridian Mail? A full disk backup is 3.4 Gig and is there a tape backup that will accomodate that much info?

What is the load and how do you change the IP address on the switch?

We are trying to create a backup for our Call Pilot voice mail rls 4.0 with Succession 4.0 switch. We are trying to backup to our client pc and it says the "source is unknown" we created a shared file on the local pc which is the client pc. Are there any other tricks to make this happen?

We have a succession 1000 with two PRI T-1's and one gets this message through out the day. Our carrier is Telepacific and they created a dialing plan that allows calls to terminate on 5 digits to other offices as well as all local and long distance calls. I am not sure what this code means...

WHAT ARE THE BANDWIDTH REQUIREMENTS FOR 10-15 IP PHONES (i2004) WHAT IS THE DACP CODE FOR NORTEL BCM 50

We have a BCM 400 Rls 4.0 and have fax suite software. Our faxes are coming in but the pages are sometimes cut in half or we lose some pages or they are blurtred. The fax call connects every time but the transmission is where we have the problem. Any fixes or recommendations.

We have a BCM 50 1.0 What is the procedure to transfer an inbound caller to the auto attendant?

We have a BCM 50 Rls 1 with desk top messaging. We recently upgraded our computers to Vista and the DTM incoming message/ vbk file does not download to outlook for audio screening. We recently installed the latest patches and this did not help. Any clues.

WE HAVE A SUCCESSION RLS 4 (OPTION 11) AND OUR DIGITAL PHONES WILL STOP WORKING AND WILL NOT COME BACK WITH A DISU AND ENLU. IF WE OUT THE PHONE AND REBUILD IT THEN IT WORKS. ANYONE SEEN THIS BEFORE.

I have a CP rls 4.0 and was trying to install the PEPS and encountered an error message that says "Setup is not able to perform file copy operation due to sharing violation in target file C:\Callpilot\dmi_base.dll" Setup is not able to copy file from D:\TEMP\cp40404SU04S\dmi_base.dll to...

Can someone tell me the feature in the cls to make a 2616 display the caller id while i am on a call.

Looking for a copy of the cp 4.0 peps. Does anyone know where I can get a CD, I do not have access to the Nortel web site.