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  1. AnalogueFever

    Two G650's both set to cabinet A... Problems!

    Hello Gang, Tonight I was at a new customer setting up their new S8500 and two G650 cabinets. What was supposed to be a simple install turned out a nightmare... I accidentally set both cabinets to carrier A and fired the S8500 up only to find out the circuit packs were registering incorrect...
  2. AnalogueFever

    Display info for Expert Agent ACD calls, changed in rel 4.01?

    Hi All, I've been lurking a long time on this forum and now I have a small problem maybe anyone has noticed before. When we upgraded a customer to CM release 4.01, the customer noticed that his expert agents now receive different information when they logged in and are called by their agent...

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