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A company paid a lot of money for an Audio/Video installer. They are using AMX switchers, with transmitters and receivers to carry the HDMI signal to TVs/Projection screens. I came in as they are having so many problems with projectors and digital wall plates not working. I found right away...

Domain Network environment. Running XP Pro, Outlook 2003. History of Question: We use CallXpress voice mail with Unified Messaging. Recieved call with an error "can not open file voice.wav" from CallXpress. Come to find out there was 100 instances of voice.wav in the users OLK folder. I am...

We have our Auto Attendant greeting for a Toshiba Strategy, with IVP8 Rev2. I am able to change greeting under 990, and 991. However on the main greeting there is an option to press 2 to access our address and hours. Where is this coding? I have looked uder 999 and the above admin users...

I have a POS to move at a club. The house cabling is in a pillar, no way can I add another run to the bar this is located in. I have to extend a patch cord to the other side of the bar. Counters are marble I can not drill into the counter top. I need to run the cable from a switch on the...

I am testing a Norstar DS NT5B01. In my office I use a Mitel 200sx, with 200 DID's coming in through a PRI. I was wondering if I could test the Norstar trunk lines by plugging in a DID from the Mitel, into the Norstar trunk port. Would there be any issues plugging one PBX into another PBX? This...

Mitel 200sx Is there a way to view all the different hunt groups, and pickup groups, without going through the form, and selecting them one by one. I found a hunt group in the 30's by chance as I was testing. I stopped at 20 for our pickup groups. Not even sure why there was 20+ setup in the...

System-Mitel 200 In Board Voice Mail I am trying to review the Temporary (Holiday) Greeting for a Mitel system. I have the instructions on recording the greeting. However, I want to hear it before I re-record it. What is the best way to hear it without changing the system to play that...

I am looking for a very inexpensive Probe amplifier. The cheapest one I found was $50.00 I have techs that have a cable checker with a generator. They just need something to hear it with. Does anyone know of any cheaper models? Non-profit company wants something cheaper. Some days you are...

My company is going into another companies building. They want me to get Tapit to work on a Merlin Magix Rel 6. Admin at other CO. Has no clue about the Merlin. I am able to peck my way through the WINSPM application. Is there a setting on the PBX to capture from the SMDR? I found several...

System Info PBX- Mitel 200, with PRI, using DID's We use abreviated speed dials to forward all calls to cell phones. I might be mistaken, but I thought I could forward all calls to a direct cell phone without using abv speed dials. I.E. Forward code=12 I am trying to forward all calls to...

I have seen many different colors of backboards for telco installs. Is there a standard? Someone sent me a link of one company's standards. However, the colors dont look like what I typically see in MPOE/Demarcs. For example the site says Blue is for station cables. However I see blue for...

I have had an ongoing problem with our VM ports not picking up. I have 16 extensions for VM ports. Everynow and then one or two will not pick up. After days/weeks it will all of a sudden work. Out of all 16 the "all of a sudden" bad ports. I have noticed on the console, they do not have Set...