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  • Users: nwchipper
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  1. nwchipper

    Auto attendant branch for leaving a message in a mailbox

    How do I setup a Auto attendant branch that when dialed (digit 9) it transfers the caller directly to a mailbox so they can leave a message.
  2. nwchipper

    Call accounting

    Can anyone recommend a simple call accounting package that works well with the IPO for: Tracking users calls in and out Total system calls in and out and trunk usaege(per hour). Basically we want to know how many calls people are getting and making and how are trunk utilization is. Thanks
  3. nwchipper

    IPO upgrade from 3.069 to 3.2057

    Does anyone know of step by step directions to doing the IPO upgrade from 3.0 to 3.2? Also some basic questions: 1. Do you have to do an interum upgrade to 3.1? 2. Once on 3.2057 are there any caveats on upgrading SW/fm to 5410's and 5610's.(IP and digital phones). 3. DOes VM pro need to be...
  4. nwchipper

    Digital phones go to "please wait"

    We moved 12 users from IP phones to Digital phones by changing the extensions numbers in the manager extension config. Periodically four or five of the phones change to "please wait" on the display. We then powered down the IPO 406 and the 400 boxes> then powered back up. All extensions cleared...

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