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I have a customer who uses a conferencing call flow with whisper announce and a pin number that works ok,does anyone know if there is a way of auto generating and updating the oin number without having to do it manually withe the VM client.

I have a customer who has a DDI number to a HG, they want the members of the HG to send out the DDI number when they dial out. I have set against each user shortcode " ? .Sxxxxxxxx(DDI) number OG group 0" but it still send out the bearer number. Can anyone suggest something else? I have done...

I have IP 500 running V7 software and a One X portal server running 7_0_16 one x. I can get into the admin screen but everytime I try to log in a user I am getting "System currently unavailable please wait" I have tried re starting the one x service but still with no luck. Anyone got any ideas?

Have a customer with 6 or 7 sites and we are looking to link them together using SIP trunks.Does anyone have sample configuration/guides for linking IP offices together this way.

I have a 406 V2 test system in the office currently at V4.2 and looking to take up to V6. According to documentation I need to go to 5.0.999 loader forst before going to V6/V7. I have loaded the correct manager software on my laotop and chenged the preferences to look at the 5.0.999 folder under...

Has anyone found a good alternative to connect to IP Office DTE port via pc comm port? Im looking to change my laptop but very hard to get a new one with comm port. I know they have USB to comm port converters but I've heard they are not very good

I have a customer with a call centre using 5410 handsets and they want to use auto answer for incoming calls. I have done this once a long time ago but cant remember how to set it up. Can anyone help? Thanks

Its said that you need to install Contact store on a seperate disk partition, does this mean the whole application or just the calls folder? Also what would be the recommended size of this partition?

Anybody had issues with SMDR output stopping after approx 1 week, re starting the system kicks it back in again. The customer did have CCR but all services were stopped.

Hi, Any body seen the following mesage on monitor trace? and what does it mean? "Card is returning all zeros for the OCR register

I have a customer whio had a moter board failure on VM pro PC, The hard drive has been moved to a new server and I can get all the wavs, greetings etc. What I want to know is that in default when you save a callflow which file does it save it to?

I have a customer who is using Call Status sucesfully for a while now, but all of a sudden they cant run it and get an error " Invalid argumentto time encode". I have checked usual stuff firewall etc but still the same. Any ideas anyone??

We have a cusyomer who is due to havr CCR installed but heard many bad things about this product. Im due to look at Chronicall this week but can anyone suggest another product for comparison to CCR?

DOes anyone know if there are resellers in the UK for Chronicall, won a big order with CCR and looking at the forums am seriously worried.

Is there a way for a call to be routed out via another source if the main ISDN fails? I have looked into ARS and it seems that you can do this with a short code but is there a way to do it automatically?

If a system has VM address set to broadcast(255s) is there a way remotely you can find out the actual IP address of the vmail server? either by monitor or some other way

Is CCC View supported on Windows 7? I set up a user profile but it keeps losing it and I gave to re do it, Is there an issue with windows 7 and this application.

I have a user who uses contact store and has recently changed to Windows 7, since the change the user cant play recodings through the speaker output as she used to do and has to save them to desktop and then play them. Anyone any ideas?

I have a customer who is being pagued by on 0843 number ringing to various DDIs, is there a simplw way of routing these calls away to Nu or Busy without having to put an entry for each DDI number.

I have a customer with an IP 500 V2 and vm Pro, they want to set up a conference dial in but want each person entering the conference announced. Since Conference centre is no longer supported does anyone know another way of achieving this?