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IP Office Server Edition R10.1 SP1 Reading through the docs and KB, it looks like there is no way for an External Party to dial into a scheduled conference if you un check the Auto-Invite box. Is this the case or have I missed something?

I received a request by a client asking that manually dialed outbound calls be disconnected after 8 rings if the called party doesn't answer. I have searched through the docs and did not see anything. Just throwing this out here to see if anyone has run into this before. Thank you

http://www.tek-tips.com/viewthread.cfm?qid=1750363 Follow up to a previous closed thread. I had this same issue on Server Edition 9.1.4. Only resolution i could use was deleting the user and recreating. Enable and disable in VMPro Client was not helping. I also noticed the the VMPro...

Just passing along.

I am having an odd issue when logging into One-X Portal, after about 5-10 seconds I hear "you have a new message". There are no voicemails or IM's. This also happened when I created a brand new user and extension. Any thoughts? I have never run into this before.

IP Office 9.1.3 500V2. I am seeing a strange issue with Voicemail to Email. After the Voicemail timeout for a hunt group, call is routed to Voicemail and callers leave messages. Call is answered by the correct Voicemail but when the email is sent, the subject line shows its coming from a...

Has anyone been able to get this command to work with Server Edition? Using TFTP, a list can be obtained from the IP Office system of all the registered RAS users which includes H323 IP phones. For example: Extn2602,2602,192.168.42.2,1720 ains600,2600,192.168.42.10,1026...

IP Office 9.0.7. with BBX Vuesion Call Center What would be the best way for a receptionist to transfer calls to a Hunt Group. They are doing this manually by pressing transfer, dial hunt group extension and hanging up. The timing of the transfer whether it be fast or slow is effecting the...

350 9608G IP phones connected to an IP 500 running BBX, once the calls, which are a combo of SIP and T-1, reach 67-70 concurrent calls, the IP Office starts having awful voice quality and the 500 stops responding to pings. As soon as the calls drop below the 67-70 threshold the system operates...

In One-X Portal, is there a way to insert the 9 similar to the Outlook Plugin? For example, a user does a copy and paste for a phone number on a website?

IP Office R9.0. Using the One-X Plugin for Salesforce is not an option as a Client is on IE 11 and cannot rollback. Other browsers are not an option either (ie Chrome or Firefox). With that being said, has anyone used another CTI Adapter between IPO and Salesforce? Thank you,

In One-X Portal 9.0.4.0 build 10, the check box for Desktop Notification cannot be selected when using Internet Explorer 11 or Google Chrome 39.0.2171.95 m. Followed the notes from the Knowlegebase but I still cannot get the check box to be selected. Works fine with Firefox and the Firefox...

IPO 8.1. VMPro I have an IPO with several Hunt Groups and was wondering if i can pre-announce the call to the Agent based on the option pressed as I already have the calls tagged for the display but would be nice to be able to announce the call as well. One thing to note is that my Hunt Groups...

IPO 500V2 8.1.73 I have a system with 9608 phones local within the office LAN as well as home users with Sonicwall to Sonicwall VPN. The phones at the homes are not running VPN firmware as the tunnel is established with the Sonicwalls. Randomly some of the homne users phones will go into...

Has anyone had an issue with calling in to an external conference bridge toll free number and losing audio after 15 minutes when calling out on a SIP trunk? Using a Polycom Soundstation connected to a Phone-8 card. IPO500V2 7.0.27 Thank you,

2 Systems on and SCN, IPO00V2, 8.1.57 with VMPro. I have a number of users that had Personal Greetings recorded and active change back to the standard greeting. Has anyone seen this before? Thank you

Is it possible to block access to an IPO using manager to the WAN port on an IPO 500V2 8.1.73? Thank you,

IPO 8.1.73 with VMPro on 2008R2 Server When leaving a message for a user, the tone after the greeting doesn't always play. This happens on internal and external calls. Has anyone come across this before? Thank you,

I have a hunt group set up with Longest Idle Ring Mode and Queuing. If a call is Queuing and more than one Agent becomes available, does it get assigned to the most idle Agent or does it ring all available Agents when a call is queued? Thanks,

I have an IP Office 406V2 6.1.22, with VM Pro. Incoming calls route to an AA in VMPro where the caller selects an option from the Menu, 1 or 2. These options route to a hunt group based on these options. Option 1 routes to Hunt Group 200, Option 2 routes to Hunt Group 201. Both Hunt groups...