Search results for query: *

Ok, so I have a user who complains that she cannot make any calls. As soon as she tried to dial a number, she would get a busy tone... So I thought: I'll out the TN, and re-create it. What happened, was that I could not out the TN in station administration or Terminal Emulation. I would get...

Hi, Is there a way, using some LD command, to find out which DN's are unused? (not PRT LUDN) To Clarify: I want to know what phones, visible in Station Administration, are no longer used. There are over 600 DN's, and only 500 people working here. Plus, some of them have Avaya's... Apparently...

OK, So this manager wants us to send him a weekly log file for one extension. He wants to know what numbers have been dialed, how long, etc... I have no idea how to set this up. Is there an easy way to get suh a list?

Hi, The company I work for uses CRM. We have a couple of mailboxes that are forwarding mails to a CRM forwarder mailaddress. Emails that arrive in this CRM forwardingmailbox are being sent to the correct crm queues. Now, there are numerous emails that are stuck in an 'underliverable'...

Hi all, We have to re-record a new message for the night service. At the end of every day the receptionist pushes a key on her phone to activate the night service. We have no clue how to re-record this message... (we inherited this system...). This is what I already managed to find out...

Ok this might be a nOOb question... I received my Plantronics headset with DA45 audio decoder. Right now, all sound is going through the headset. However, I want to let the ringing tone, when there is an incomming call, play from the speaker instead of the headset, so that I don't have to...

Hi, I'm trying to add a couple of new users in ASA. Before the upgrade this was easy using "add login username" However, after the upgrade I can't use the old commands anymore. I created the user on the webinterface (non administrative account), and added it to group19 (default group, then I...

Hi all, I have two phones 1620 and 6702. 1620 should go to 6702 if not answered 6702 should go to 1620 if not answered. 1620 --> 6702 works (i.e if you don't pick up the call on 1620, it rings on 6702) However, if you ring 6702, it keeps ringing like more than 15 times, then it goes...

Hi, Scenario: a user forwards her calls to a phone that is already being forwarded to another phone. The call never reaches the endpoint. (All Nortel phones) so: phone 1 -->FWD-->phone 2 (calls for phone 1 arrive at phone 2) phone 3 -->FWD-->phone 1 (calls don't arrive at phone 2) Any idea as...

Hi all, I have an issue with multiple collections that are based on an AD query. They do not show the same results as Active Directory. For instance: a workstation collection in AD contains 284 PC's, but the SMS collection will only return 269 Pc's. This is the query that i'm using: select...