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Hello everybody All of a sudden its not possible to set any call forwarding on one extension. And its not possible to set forward to any destination - internal or external. Its not possible by PcPro or by MOT mode. In MOT MOT you get DATA ERROR message and in PCPRO - Some data canot be applied...

Hello there Customer complains that for a few weeks a guest room number (it's hotel) started to get sporadic calls. It could ring for a second or two, or long enough to answer just to find out that a person was calling another extension. So we checked all possible forwards - no forwarding to...

Hello everyone Weird situation happened. There is a dozen of COT lines at customer's. For more than a year there were no problems with them at all. For a couple of week they say on two SLT extensions (DIL aaginment for two COT lines) phone rings only two times and stops. External party still...

Hello Gurus We have some agents on BusinessConnect coupled with SV8300. When all agents are logged off at night calls configured on BCT to go to another extension. This extension is in pickup-group. The problem is that calls overflown from BCT couldn't be pickuped on another extension. Is it...

Hi there Just a simple question. Couldn't find an answer in manuals. Can 2000IPS get time and date from DATE Informational Element (4.5.15 Q.931) on ISDN supplied by CO?

Hi folks A kind of unusual question for this board- due to some moves and reorganizations we do not need 2 PIM's capacity of our old 2000IPS any more. So I plan moving all analog/digital subscribers to one PIM and also we get rid of some E1 trunks. What is right way of decreasing configured sets...

Hello gurus User A forwards his set to external number. All calls to his number (set A) go to another set (set B) in PABX. User B is pretty upset because he does not know who and where is user A. Just do not know from wher to start the investigation. Anybody has experienced something like this?

Hi gurus Under which conditions MOH loaded to dt700 set could be heard by external/internal callers? I loaded a file to the set (it can be played as Ring Tone I checked), changed User settings from Defauklt to Download but whenever I call this set and when on hold I hear "When the saints go..."...

Hi everybody Hmm, SV8100 - one can save DB for offline browsing with PCPRO, 2000IPS - one can export all data to csv files. But how to get all data from SV8300 for offline check?

Hi everybody Inherited NEC 2000IPS with Ip address and the password that. Previous admin left the company. As this PABX works for 15 years at least his answer to my questions is "It was long ago, I do not remember". So I started an inventory. With MatWorx(13.0.4) I can see that not all boards...

Hello everybody Trying to set up a DSS 60-key module 2-page mode. Read in a manual that I can use keys 55-60 for "Page"(or Shift) function. By default is is function 95? but I can't find this function in a drop-down menu in PCPro - after 94"Call Attendant" goes 96 "Reserved". PABX SW is R8...

Hi everybody Am i right assuming that even without multi-tenant feature I can do this with SV8100? We have a few CO analog trunks each one of them are served by separate incoming ring group. For one trunk we made a night-service mode key so a user can press a button and all calls from one CO...

Hello guys Checked Aria-SOHO "Feature Description and Operation Manual" but did not get it. How "PBX Access code" is used? LG is connected to another PBX so users should dial "99" to access CO lines. Is it possible to use "PBX Access code" so users would dial only "9" without LCR configuration...

Hi gurus I know it is possible to load individual MOH on IP-phones. Is there any possibility to laod MOH from file to VRS?

Hello everybody I have a questiions. We have E1 connection to PSTN and some SIP extensions. Sometimes SIP users hear beeps during conversations. I checked with Wireshark and found out that NEC sometimes generates DTMF payload in RTP. I think that is due to high speech level. Where I can...

Hi everybody Anyone tried to connect AudioCodes MP124 as ATA with NEC SV8100? MP124 is configured to use SV8100 as a registrar and a proxy. All 24 ports are successfully registered on PBX, but only one phone can do o/g calls and receive i/c calls. 23 ports left get a "503 service unavailable"...

Hi everybody Have the same problem as in thread965-1693098. Got Hipath V6 R2 duplex "clean" from factory, installed through portal got it up and running (with extensions and trunks) but customer asked to change customer LAN addresses. After i changed it in portal, nothing is accesible- no...