Search results for query: *

Is there a FAQ online here with the COS explanations for NAM V3 and V4.?

Can Record A Call be setup and used on NAM V3 and V4? IF so what is the set? When I tried and programmed the button on a set the reply was "Not Allowed

Is the Flash hook feature available in V3.0 in NAM? For example placing a "#" before the Dest. number either within a MB or within the AA CCR.

I am an old pro when it comes to Partner. I know it is time to learn Office IP any good resources for manuals. Is Office IP easy to learn?

Hi I work on Nortel all the time but I have never worked with the agnet cal center software. I have a client who is getting the key codes for this Call Pilot 150 and is taking his MICS into a call center enviroment with several agent station seats. Cany anyone suggest any installer and user...

I am trying to remember how to program a button so when pressed it will pick up any available line and speed dial a number pause then dial a passcode for C/O based voice mail. I have the installers manual but there is nothing there to guide me. I have rpogrammed System Speed dial onto #99 but...

Can I insert a FLASH into the string of an AA Selector Code so the caller can be Centrex transferred to a remote External number. When i set up the AA selector code 5 for external dialing and entered the Dest. number I could not insert a flash. The LINK volume was so low that that LINK...

Customer has part time employees that work at th esame desk as the full time agents. These PT employees need their own MB but need to have these exts. transferred to them while they work at night and then take messages during the day. I was going to set up virtual MB exts. in the 300 series...

Customer is using their personal MB to offer their callers the ability to transfer to their cell phones by selection 7 within their MB. Since this is using the system to LINK there is at times a volume problem once the connection is made. Plus it it using up their C/O lines. Can this function...

Can I get the NAM AA to requst the first or last name or both when checking the company directory or will it only check by the last name?

Is a Meet Me Page Feature available on a MICS 6.0? If so how do I program it?

This is the first time I ran into this style Meridian telephone set. PLuged it into a MICS and it just sat there flashing on all displays. Anyone know what this extra display is used for NT8B91CA-03

Does anyone know the difference between these two as far as features etc. on a Merlin 206, 410 or 820

Any suggestions for an on line supplier of Cabling for example AMP cables for Nortel MICS and NAM modules and Cross connect wire spools.

Any suggestions were I can get mounting bracks and AMP cables for the MICS and NAM cabinets?

Customer wants to use the dual memory button feature for speed dialing and wants to program 24 speed dial numbers in to the 7310's 12 Memory buttons. I know there is a way to do this by using the SHIFT button but I can not find any instructions on how to program numbers or features into these...

Why does the # button have to be pressed twice when dialing on a Merlin with FP-2? Is there anyway to disable this if it is being used for someting else?