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  • Users: fayphone
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  1. fayphone

    BSR

    Hi We have a client who wants to use BSR. Do I need anything on my end to support this feature? I've been told I need LAI but we do not have this feature. Can anyone give me example of how the calls would come to us and how I would need to set up on my end? Thanks
  2. fayphone

    CMS Restore

    Hi Last week our CMS crashed and when trying to retrieve the data, we we abel to get everything but the 31st. We do daily, weekly and monthly and cumulative reports. This is the second time in 2 years this has happened to us. Without spending a lot of money, can anyone offer suggestions to other...
  3. fayphone

    Avaya CMS

    HI I have errors on CMS that crashed the server three days in a row. Sunday and this morning all was fine. Could it be too much data and the fact that the report is running right around the time that managers are logging in for the morning shift?
  4. fayphone

    Val Board

    Hi I am trying to record an announcement and keep getting wave off tone after i press 1 to record. Any ideas? thanks!!

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