Search results for query: *

3 Site SCN 9.1.3.0 Build 120 at all locations Centralized VM at Site A After a power outage at Site A, site to site dialing was intermittent. VMPro functional at Site A but not for the other sites. All sites could ping the others via System Status > Line > Ping and a reboot of all did not...

My SIP Trunks are working for inbound and outbound calls. Vitelity is the provider and for incoming calls the address is inbound6.vitelity.net and for outgoing it is outgoing.vitelity.net However, I think my success is partially due to luck as opposed to the circuit being configured correctly...

IP Office 4.2.23, Licensed for 8 SIP Trunks, Windstream is the carrier Inbound calls work and outbound long distance calls work, however the trouble is local calls. I'm in a US locale which only requires 7 digit dialing, I can reach those numbers by dialing 1+Area Code+Number but just 9+7...

I'm probably reading the docs too fast but.... I can't find anything documenting the max number of messages or storage per User. I've searched the KB, FAQ, Installation doc, etc. and have found the max storage for a card, how to determine storage available via Monitor and Housekeeping, setting...

I've check documentation and tried several methods - transfer, placing call on hold but an unable to send a conference call from the internal originator to another extension. Scenario is assistant originates conference call then allow the boss to takeover the call. Is this possible? MICS XC...

I have a temp install where we have installed the MICS with 7.1 XC software, the install may eventually go over 80 analog lines and my installation guide indicates the max number of trunk modules with 2 fiber cards is 6. Is that accurate or was there any software release after 7.1 that would...

Someone sold it now I'm left making it work.... IPO 8.1.52 Basic Mode, 8 Channels PRI, Embedded VM Desired scenario - Calls are Routed to an Operator Group with 4 extensions then after 4 rings it goes to an AA. What currently happens is the call rings indefinitely to the group although the...

I'm trying to make a config change but receive the message below when attempting to merge. The error indication is a new one for me; has anyone seen this message and provide a starting point for me to explore a fix? Failed to save the configuration data. (Command cannot execute due to other...

IPO Partner Mode SW 8.0 (not currently on site so not sure which release) Customer recorded greeting for Automated Attendant Greeting Prompts and Action Prompts and all working fine. Customer recorded new greetings, saved and can hear the new greetings when listening to the prompts via short...

MICS 7.1, Call Pilot We have an extension 107 Call Fwd No Ans going to mailbox 107 after 4 rings; the extension also has Line Appearance as Appear and Ring. When the caller gets to the mail box they hear modem like tone; the mailbox has been initialized. Any thoughts? No modems or fax...

AT&T PRI all DID numbers are defaulting to the operator on a Legend R7. Routing is based on receiving 3 digits, then deleting digits and adding to send to correct extension or calling group. Will Monitor show the digits being received on an inbound call and does anyone know the password. Thanks

This is probably a Xima support question but hopefully someone has seen this before. When I try to open Chronicall on the installed PC I receive the message from the browser that it can't connect to admin:9080 Does this indicate network admin has some port blocking? Customer recently changed...

I currentl have an MICS with 2 fiber boards. Board on left has 1 station module and board on the right has 5 trunk and 1 station module. Can I add a trunk module to board on the left or do they all need to be on the right fiber board? Thanks.

IP406 4.2.17 DS30 6.2.17 All 5410 sets. 5410 sets on DS30 can dial out and dial internally but once the call is connected they can dial digits but not recognized on the far end for AA routing, long distance codes for LEC billing, or codes for Valcom paging zones etc. 5410s on DS16 and Base...

Earlier today I posted a thread because I was having difficulty copying files from the old server to the new server and then being able to hear Users' previous name, greeting or messages. THANK YOU kwing112000 for a post from 2008 where you said to make sure it wasn't being copied as a folder...

I received a call from a customer indicating that the voice mail stopped working. Go to the sight and find that the network support folks have replaced their security appliance with a Sonicwall TZ100 Wireless. In addition to VMPro not communicating I can no longer use Manager or ping the IPO...

I'm searching the Partner Portal for a sales aid geared to the SoftConsole but not seeing anything useful in the EZ Demo or Flash Demo that can be shown to the customer without bringing a demo kit to them or them to the kit. Is there anything available other than a brochure that can be shown to...

I replaced a customer's Merlin Legend with a Merlin Magix. They previously had an analog station port connected to the telephone Night/Ring terminals on the TPU100. The analog port covered the operator and they heard ringing over paging when cover was activated. Now on the Magix I programmed...

Apparently i'm inept at googling the correct phrase but i'm trying to find a 110V powered horn/loud ringer for a loud noise enviroment. The device will connect to a Phone 8 port, but my usual line powered device is not loud enough. Any NA vendors have a suggestion please?

Site A IPO500 4.2.20, Licensed Professional, AdvSCN & IP Trunk 4. Pages via short code>dial page>HG>Analog Page port set to Speaker. No problems paging Site B IPO500 4.2.20, Licensed IP Trunk 4. Pages same to a different SC specific to site B with separate amp at Site B, no problems paging...