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I have an IP500v2 running in Preferred mode w/ 8.1(69). I have a remote site with no IPO but several IP endpoints and an Audiocodes MP-114 (the 2-FXO and 2-FXS model) that is intended to be used for both fax stations and 911 access for the remote IP endpoints.. I have the FXS (fax ports)...

I am putting in a new IPO 8.0 w/ VM Pro on the application server, and am attempting to use the UMS Exchange integration feature. I have set up the windows server and the MAPI service/profile straight out of the documentation, double- and triple-checking it, and I can send email all day long...

I have 2 FTP sites running on SBS2008 using IIS6. On my original default site, everything was running smoothly until I change the port from 21 to 2121. (This was done to allow for a new site at port 21.) Now, the new site works fine in passive mode, but the old site (with the new port number)...

I have an FTP site on my SBS that has subfolders. I'd like to restrict one of my users to only see one of the subfolders, and nothing else in the FTP. I've tried changing permissions, but no luck. Is there a good way to do that? Thanks!

I have a customer that would like an auto-attendant option forward to a off-site number, and dial out a specific line when doing so. I understand the idea of configuring an adjunct to forward out, but I'm a little unclear about configuring a specific line to dial out. Do I need to add it to its...

I need to set up a queue w/ a single user, just so I can use a delay announcement. I need it to do the following: 1. Ring the user 2. Play delay announcement(s) 3. Go into arbitrary (or user's) VM after specified time. The documentation available online doesn't seem to cover this scenario. Any...

We have a 9640G using .bin file ha96xxua3_10.bin. For some reason, we can't change the VPN option from disabled to enabled. We have set NVVPNMODE to 1, and verified that the file gets pulled down from the HTTP server, but still no luck. Anything else I should try?

We have an SBS 2008 server as our DC and Exchange server. This morning, it won't boot up properly. It will boot, but when you log in, explorer.exe won't respond and needs to be killed/restarted. Also, we can't access the MMC or any snap-ins, we can't check the Network and Sharing Center, Windows...

I'm having trouble automatically installing printers through GPO on SBS 2008. I'm attempting to deploy to both WinXP and Win7 clients. I have added the printer to the "Windows SBS Users" GPO with no luck. I've also tried adding it to the Deployed Printers on both the Computer and User...

Is it possible to use the VB Scripting capability in VM Pro to access an arbitrary database? I've explained to my customer about using the VB Script in combination with the Database actions, but he didn't seem too keen on it. Is there an easier way?

We've deployed a new SBS 2008 server with Exchange 2007. Everything is working well except we are running into a problem w/ Activesync. We purchased a new GoDaddy certificate and installed it exactly 1 month ago, and everything's been working fine until today. We've had multiple smartphones...

When trying to add users in SBS Console, it gives me the error: "The Windows SBS console feature is not setup correctly." I have attempted to re-install the console through Programs and Features in the control Panel, to no avail. Anyone else have the same issue or know how to resolve it?

I accidentally disabled the admin account SBS 2008 made for me during installation, not realizing the Administrator account is disabled by default. Now I can't log in to my server. Anyone else ever have the same issue? What do I need to do? Thanks!

I'm running into issues scheduling tasks in Server 2003. Jobs will seemingly randomly not run, and I get the following error in my log: No account information could be found in the Task Scheduler security database for the task indicated. The server is fully updated, it has been restarted, the...

Please help. I'm at a customer site where the sysadmin password for Merlin Messaging is unknown. I've tried various "defaults" (123456, 654321, 111111, etc.) with no luck. Is there a back door that will allow a password reset? I work for a Avaya Business Partner and will provide proof upon...

I have a customer w/ an IP 500 running 4.2.101104 having echo issues on IP phones. They have a VCM 32 and a PRI. They are using 2 x Adtran 1224ST POE switches to connect the phones. The PCs connect through the phones to access the network. The echo occurs intermittently on various extentions...

I've had 2 Vertion M410s go bad on me in the last week, windows not booting, chkdsk errors, etc. I received a new hard drive for one of them, and the Acer Post Disk Formatter won't recognize the drive. If I try to restore the drive to factory defaults, it blue-screens the PC. Any one else have a...

At a remote site, I have an extension that I'd like to forward to another internal extension. For some reason, the forwarding isn't working properly. It continues to ring at the forwarded extension, no matter how I call into it. I have printed an extension info, and it says it's forwarded but it...

I'm having issues w/ the message waiting light on an extension at a customer's office. It has the MWI light lit constantly. It had a voicemail box, but was not a a member of the voicemail coverage group, so I added it to the coverage group, re-initalized the voicemail password, left it a...

Is there any way to keep an RDP session in an active state without going to idle, or to change the amount of time before it goes idle? All the info I've seen is regarding amount of time until disconnecting an idle session, which is not exactly what I'm looking for.