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I've got a Portwell CAF SBCE sitting at the GRUB> Prompt and nothing I do can make it boot. I've done some research and I can see the following drives: grub> ls (hd0) (hd0,msdos10) (hd0,msdos9) (hd0,msdos8) (hd0,msdos7) (hd0,msdos6) (hd0,ms dos5) (hd0,msdos2) (hd0,msdos1) (hd1) grub> I've...

Hi all, Can somebody help me confirm what the Jitter and Packet Loss values are reporting, for example: Jitter: 09:01:41 Jitter:0 17 32 12 0 0 0 0 0 0: Buff:16 WC:76 Avg:6 I understand that the 10 second interval is broken down into 1 second blocks. So for each 1 second block is the Jitter...

Hi all, Can somebody help me confirm what the Jitter and Packet Loss values are reporting, for example: Jitter: 09:01:41 Jitter:0 17 32 12 0 0 0 0 0 0: Buff:16 WC:76 Avg:6 I understand that the 10 second interval is broken down into 1 second blocks. So for each 1 second block is the...

I'm trying to find out when the certificates on a ASM will expire? The SMGR was set to auto-renew it's certs but that hasn't exactly worked and I can't log into the SMGR now. I'm in the process of arranging with the customer to sort the SMGR certs but I wanted to check the certs on the ASM...

Hi All, I've got to re-IP a CM7 site in the future and was wondering if anybody has had to do this and can share any gotcha's? I've been told the site is an LSP site, so worst case I can just re-install AVP/US/CM and use the new IP addresses, but I'm hoping to save time and change them. I'm...

Hi All, I've currently working on an R7 to R8 Upgrade. So far, so good, I've got about 10 LSP sites to upgrade prior to doing the core CM. However the only issue I've run into is the upgrade of the 9608 FW. On R7 we used the local US to host the 9608FW, so it was all local to the site and...

Hi Guys, I need a little help with installing new certificates on an AES R7.0. The default certs have expired some time ago (the customer isn't using the AES at the moment but will be shortly) and need to be renewed. The plan is to use the SMGR as the CA and this is the part I'm confused on...

Hi All, I'm not sure of how many of us have seen the PSN below from Avaya: https://downloads.avaya.com/css/P8/documents/101062983 If I've read it right, then major browsers (IE/Firefox/Chrome) will no longer support TLS 1 and 1.1 from March 2020. Once TLS 1.0 and TLS 1.1 have been deprecated...

Hi All, Anybody ran into issues installing AVP on Common Server 2?? A colleague of mine is struggling to get it installed. He's generated the kickstart file, formatted his USB drive as FAT32. copied the ks.cfg to the USB drive and plugged this into the server. He's booted the server up and...

Hi All, Can somebody explain the purpose of the Authentication Files in CM5 and earlier releases? Are they linked to the license file? If I have to install a new license file due to an upgrade or Maintenance Serial Number swap-out, should I also update the Auth File as well as the License...

Hi All, I've got a new customer with 10 G450's, the customer says that the previous BP could not get SNMP to work, so I've been tasked with getting it up and running. I've never had to configure this before and I'm slightly confused and need some pointers. Firstly my understanding is that...

Hi All, Has anybody ever used the USB Backup and Restore on a G450?? I'm ok with running the backup command etc, but I'm not sure about the MCK/Master Configuration Key. If I do not run the key config-key password-encryption xxxxx command on the GW and backup the GW. Will I be able to...

Hi All, I've recently had to audit a customers Avaya estate and found some programming discrepancies regarding Spanning Tree and Port Redundancy on their G450's. The customer has got 15 G450's, 10 at the HQ and the remaining are dotted about the country. The HQ GW's all have Port Redundancy...

Hi All, I've got an issue with a customer, in which we've discovered a Speed and Duplex settings mis-match. The G540 was locked to 100MB/Full Duplex but the LAN was set to Auto-Neg. The customer is kicking off, saying that we've configured the G450 wrong and that Avaya now recommend on Gig...

Hi All, I have a customer, who has recently bought a Cisco Telepresence SX 20 VC, using the Cisco ISDN Link device, to use the BRI ports off the CM. They had an old Tandberg VC unit which died on them, hence the new CISCO unit. Anyway they are having some issues with the new unit, which the...

Hi All, I've got a faulty S8700 server, which I'm needing to replace. Apparently there are two different comcodes for the S8700 servers, I thought they were all the same so I didn't take a note of the comcode on the faulty server. The two comcodes I've been told are: 700169246 700293673...

Hi All, Quick and simple question (hopefully)... I was onsite today with a customer and she was some questions about dial-tone generation. She ran a trace on her ext, see below: time data 14:11:59 active station 3000 cid 0x684 14:11:59 tone-receiver 01B0102 cid...

Hi All, I'm trying to upgrade CM6 to CM6.0.1 on a S8300D using System Platform. I currently have CM 6.0 running patch 18856, installed on System Platform 6.0.3. From the System Platform Home Page, I click on Virtual Machine Management, followed by Solution Template. I hightlight the SP CD/DVD...

Hi All, I've got to install CM 6.01 SP9, but I've got a few questions regarding this. Firstly do I upgrade System Platform first or CM?? Should I un-install current active System Platform patches prior to me installing the latest?? Should the CM patch installation be carried out in the CM...

Hi Does anybody know how long the system locks an account when you've enter the password wrong so many times?? I've got a customer, who's dadmin password has been changed, and when I telnet in, it says the account is locked. Cheers Glimma