I want connect 2 IPO 406V2 over a wan Port using a Framerelay ?
is it possible to do this ?
if yes is ther a specific configuration to implement.
I have a FR acces of 128KB/S
I have an ISDN line, a caller info is diplayed in the phone ?
is ip possible to delete a caller info when I transfer this call to another internal extension ?
exemple: when a call come to extension x, the number 23458788 is diplayed in this phone.
When I transfer this call to extension y, I...
I have an IPO406V2 release 4.1.12
I will install an expansion module ( analog trunk and phone30)
is this expansion module support this version?
any idea about PCS ???
I have many agents logged in different huntgroup.
groupe1:"SUPPort"
groupe2:"formation"
groupe3 "standards"
I have Delta server 5.0.40
In the incoming pilot summary report, I don't a huntgroup "SUPPort".
in the SMDR delta server, I see that the call in answered by agent but in the incoming...
I have an IP406 V2 installed wicth 6 ex^pansion module.
I want to disinstall the second module ( ATM16 analog trunk)
what is the differents steps to do .
thanks
Is it possible to configure a line appearance in a button.
to view the status of the line without using this button to make call or to listen to call.
thanks
I want to connect a clan board to a cisco catlyst
I creat vlan 2
I assigne a port 1 to vlan 2
I configure an IP@ to vlan2 ( 10.20.20.5)
a clan IP@ is 10.20.20.16
the problem is: when I ping a clan I doesn't reply?
Is there a special configuration to make in port ??
is there a CCC license called CCC Supervisors off 10 supervisor.
I know that:
CCC Supervisors
Enables CCC (CCV and Report Viewer) for 2, 3, 4 or 5 supervisors; allowing reporting on 5 agents each plus one instance each of a PC Wallboard.
Is it possible to disble caller ID in phone ?
the problem is when I route call from an analog trunk, it rings only one ring in the first user in hutgroup and passed to the second user in list ?
is it possible to increase the number of ring ?
I make no answer time:20second
Is it possible to forward an external call to a GSM number if no answer from a huntgroup ?
exemple:
I route call to huntgroup "sales", if this huntgroup is busy or no answer the call will be forwarded to group of mobile support. ( group off 3 GSM Number).
thank you
I have an IPO406 version 4.1.9
I create a hungroup "SALES" poste 500
in the incoming call route, I make destination:sales 500
In the hungroup there is 2 users.
the problem is: when a an external call come to IPO, it ring only one ring in the first user and one ring in the second user.
is it...
I have an IPO406 installed in the siteA.
This IPO is connected to to router cisco.
this router is connected to another router in siteB
I have a supervisor workstation installed in siteB.
from this workstation I can't ping my IPO.
Althoung I can ping all IP hones connected to this IPÖ ?
Any idea
I have IPO 3.2.59 and embedded voicemail.
After working for 4 days, the voicemail is planted.
in the sysmonitor I see:
178580mS PRN: LVMSoundPlayC::Restart: ERROR: "flash.ReadSector()" call failed: sector number: 1
178580mS PRN: LVMAudioResponse::StartNextClip: Failed to play sound-clip...
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