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  • Users: kex1
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  1. kex1

    smonw services unknown

    client symposium 4.2 cannot connect to server when trying to access sympoisum. error Unable to retrive system information from the server SMONW showing UNKOWN [rc=45320] on all.....but calls are processing to queues fine (not default acdn) what could be?????
  2. kex1

    agnets getting login exceeded -help

    I have a remote site that is reporting some agents are getting login limit exceeded. Time for more Agent Postion licenses? I checked in Historical Stats\Paramaters and Agent Position showing Value of 200....and measured value is 66....is measured value what we're actually using? If multiple...
  3. kex1

    symposium backup fro mclient

    On the Symposium client, under System Admin\Server Backup device name...what is "PrimaryServerTape" pointed to? is there a way I can change the location? It's scheduled but not sure where if on the server itself?
  4. kex1

    CP backupt to network drive

    CallPilot IPE 201i v02.01.27.18 Receiving error when backing up to network drive: Remote disk device is not ready. Login failure: unknown user name or bad password. I read Admin NTP on backups but vague on things needed: access to remote file server ngensys pw configured when configuring...
  5. kex1

    fax hunt?

    i have a tllfree fax number that points to DN1 which hunts to dn2 to dn3 to dn4 can these existing DNs be set up as a grouphnt/round robin?

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