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Hello all!! I am working on a project in my lab, trying to connect a CS1000 to an Avaya IP Office system using analog trunks. I kind of have an idea of how to do this, but i wanted to run it by everyone and see if it's a valid plan. So the plan is to use some analog lines from CS1000 and connect...

Hi folks i have a CS1000 ver5.5 that seems to have an issue sending calls to VM. The MCDN is 5555 and it has MWC=yes configured. If i call 5555 directly it routes straight to the operator. Likewise, if i hit the MWK softkey on the phone it sends it to the operator just the same. Here is the rub...

ok so i have some TSG 1120SS phones and for the life of me cant figure out why they are not getting power when i connect to an Avaya 4550-PWR switch. If i take the same phone over to an older 470 series PWR switch, the phone comes up just fine, but the newer 4550-PWR switch will not power the...

Anybody ever setup R2 signaling from the carrier to a CS1000? If so could you please provide some guidance on the programming aspect of it? Thank you kindly

Hi guys, i have been asked to engineer a solution to allow calls to an incoming number be pushed out to a group of external numbers, but in the event one of the phones doesnt answer, they want it to roll to the next external number. Any thoughts would be appreciated. Thank you

Hey all! Im looking for a threat recorder to use on my CS1000. Specifically for my Avaya/Nortel 2250 digital console phones. I know IP is the new wave of threat recording, but for now I am only interested in a digital phone threat recorder. I have been using Telstrat, but apparently Avaya...

When adding a holiday for Callpilot 4.04 the default is starting at 00:00 and finishing at 23:59 for the same day. I have added 10 or so holidays using this method. For some reason though which I have never seen before when I add a new holiday using the same specs, when I save the holiday it...

Hey all, just a quick question to confirm my beliefs..... I have a DID DN x4000 that when called from a cellphone it rings in across my PRI to the switchboard when its supposed to be going to my VM system via DSC 4000. I decided to trace it (TRAD) and when I did, I can see the call hit the PRI...

Hello all! I have a question I was hoping could be answered here. I have a 7.5 CS1000 LAB system I built and I was having an issue bringing up the DCH for my SIP VTRK. I consoled into my CPDC and watched it boot and noticed everything was going fine until it reached the application for VTRK, and...

Ok so after much research on this i have come to the conclusion that for Directed Call pickup to work, i need DPUA on all my sets. SO with that being said, i noticed in the NTP that you first need to have PKG 115 DCP and that the RNPG cannot be "0". I would Dial the Spree + 95 + XXXX and viola i...

Can MOBX be setup on data TN's x-x-x-16 thru x-x-x-31? I have always set it up on the first 16 TN's but never past port 16. Im guessing I would need to use FLXA and possibly a couple other COS but not really sure if it would be needed at all since they are virtual TN's anyway. Thanks

Hi all, i have a CS1K (7.6) SIP trunked to an IP Office (8.1) and for whatever reason it will not pass a call from the CS1K to IPO, but from the IPO it can call the CS1K. All my DSC's, NRS endpoints, routes, trunks, etc have all been configured and bench tested. The system sat next to the CS1K...

Hi all, anybody know how to remove the soft keys from 1120e phones? I have a 9.1 IPO and im trying to restrict the phones as much as possible so the users don't have access to the soft key features. Thank you much!!

Ok so the problem is that calling in to my callpilot AA from an external number via analog trunks, im unable to send calls back out across E1 trunks. From an internal phone on PBX CS1000 system (ver5.0) it works fine, only from an outside phone it fails. I checked all my incoming analog trunks...

I have a 7.65 CS1000 running CPDC SIG Servers and my SS0 has crash and burned. Fortunately all my IP phone are up on SS1, but I was hoping to revive SS0 if possible. Watching SS0 bootup it goes until it asks for the root password for maint. After enetering the root password, it shows...

I have a CS1000 7.5 system and recently when calls go out across the PRI link, the touch tones are not recognized by the auto-attendant the caller connects to. Other PRI trunks were tested to the same auto attendant and work fine. I played with the EOD/ODT timers on the RDB and dropped them from...

Anybody have AB11 firmware for the newer NT7K20 GALC? i found that updating to this version will stop the random EER5306 messages on analog phones. I appreciate it. Please drop me a link if you have it. Thank you kindly.

Does anyone have any DCH setup notes on interconnecting a Cisco Unity (CUC 10.5.2.18900) to a CS1000? Specifically what may be causing the DTA0103 81 7 error message im getting. My system works ok but as i mentioned there is a clock issue throwing those DTA0103 81 7 messages and i can't seem to...

Hello all, I have a callpilot system that's not playing nice. The menus built in app builder all seem to work fine, but the trouble im having is that when I try to access the menus through a maint set using voice item maint, right after I key in the application ID, i get a system response...

So i have a CS1000 (7.6) connected to a Unity through a dialogic DMG2000. PRI trunks to Unity AA work and can pass digits normal. However Incoming analog trunk calls from the CS1000 can reach the unity AA, but cannot pass any digits after connecting to the AA. My guess is that's its not the...