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  • Users: jawillo
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  1. jawillo

    IPO Gateway Assignemnt issue

    Hello, I am running voice and data both on one subnet. I have all of my computers and phones currently using 192.168.100.1 as their gateway. I need to start using 192.168.100.25 for the phones only so they can talk to our IPO on a 2nd subnet. I'm having the hardest time figuring out how to do...
  2. jawillo

    Voicemail User Semi-Disappear

    Hello, I have had one user (and now more than one) who's voiceopsmail access seems to disappear from time to time... The symptoms are as follows: - Their name disappears from the Dial-by-Name Directory - When calling their voice mail directly (#Extn), the caller gets redirected to their own...
  3. jawillo

    Conference Call Recording?

    Hello, Sorry if this is simple or covered elsewhere... Is it possible to record a conference call at all? My users are not using Phone Manager or anything, but we do have Voicemail Pro, and I thought I read something somewhere about this being possible... Thanks so much
  4. jawillo

    Changes to PBX for Caller ID

    Hello, I currently have a block of numbers (123) 456-7800 to 7899. I am running IP Office. I want to split up the caller ID for the last twenty (7880-7899). In order to do so, my network/PRI provider is saying that I need to make changes in the PBX... Trying to contact my phone vendor has...
  5. jawillo

    IP Office Hold Music

    Hi, Sorry for the seemingly simplicity of this question... but... How do you set up Hold Music with IP Office 5? I have an mp3 player plugged into the Audio jack on the back of the unit, but I am still not getting any music on hold (just the two beeps). And, for internal hold... is it...
  6. jawillo

    1 IPO Router, 2 Subnets

    Hi, I am currently trying to run two subnets off of one IPO 500 unit. I think this is possible... but I am getting some funny errors. The IPO resides at 192.168.200.220 The other subnet is 192.168.100.xxx Network info from .200.xxx: VM Pro Server: 192.168.200.9 IPO 500: 192.168.200.220...
  7. jawillo

    Random IP Office Reboot

    Hello, I am having this very strange problem with IP Office where it'll just randomly kick off all the users in one of my buildings... We have two buildings. Both have an IP Office 500 unit. This only happens at one building. We have a hot desking sort of setup (user extensions logon on top of...

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