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Single IP500v2 R9.1 and 9608 phones. The remote office has dual-wan internet setup as failover (not load balanced) with a VPN tunnel back to main office using sonic walls. When the primary internet fails and the 2nd internet standby connection kicks in, the 9608 stays at discover and will...

Merlin magic r1.5+ with PRI Calls dial fine with LD 1+10 and 7 digit local. Need to have 605-xxx-xxxx outbound calls sent as 10 digits calling out. Right now dialing 9-605-123-4567 only sends 7 digits so the pri carrier is seeing 605-1234 instead of 605-123-4567 Poked in tables under ARS but...

Anyone else having any of these go down to all red lights and are less than 1 year old on R11? We had 3 from different area fail this past 2 weeks that were 6 months or less old. They are all under warranty so we aren't taking the time to DTE it and figuring if it can be recovered. The...

Anyone know when Release 11.0.4 Service Pack 4 is coming? I guess they didn't make their July time frame...

I have now seen this on 2 systems. One on R10.1 and one on R11FPSP1, these are voicemail pro on windows Intuity mode. Any transfer (assisted or blind) action in any call flow will just present dead air and the call is still connected. It’s just the transfer actions from voicemail pro to an...

On the same local network, Trying to register a 3rd party SIP ATA, I've this several time pre R11 without issues, I can't for the life of me figure out why this will not register, i've defaulted the SPA122 and tried a new extn. I think it's on the IPO side, but I have the sip register...

Customer has IP500v2 on R9.0 and they also 1 older legacy IP400 Phone8 V2 expansion module, will this continue to work if they are upgraded to R11? I believe the IP400-Phone-16v2 and IP400-Phone-30v2 expansion mods work, but am not sure on this Phone-8v2 expansion mod. Does anyone know for...

Does anyone know, Can you simultaneously page a group of IP phones and the Algo 8301 or 8373 (to hit external speakers).

On Server Edition Select does anyone have their customers using the user sync with LDAP? My customer wants their AD/LDAP environment to create, update, delete users and I see this feature is available with IPOSE-Select. Curious what your or customers experience is with this feature, how well...

A school wants all wifi phones, Approx 180 J129/J179 wifi phones and they want to be able to page them all at once. Assuming their wifi network is up to it, is this possible on a IP500v2. Any limitations on the IP500v2 or J1xx phones & wifi for paging groups?

Just curious if you installers/business partners ever really set this up for the end users? Any best practices? We only do it for specific users that request it or would benefit from it based on features they use. Users always seem to try and login with their extn # and not the exact case...

Ip500v2 R10.1 and need to connect via FXO to a paging interface over the network. What product works well for this? Anything special on the IPO side? IP500v2<--FiberNetwork-->Legacy Paging FXO interface only. I've used Patton ATA's for FXS stuff, but have never needed to do FXO over IP until...

I have customers that are all wireless, they don't have Ethernet wiring in the offices. Anybody putting out 10, 20, 100, etc... of these J179 with wifi on a system? I have tested a couple with zero issues, but have not been wanting to do an all wifi install. Does Avaya have any guidelines on...

I have hosted systems with TelAgility (Power by Avaya) on SE 11.0GA and SE 11 SP1 using their SIP trunks. All J1xx phones have been setup as remote workers. In both cases, blind transfers to a J1xx phone results in no audio(both ways). It's repeatable every time. User receives external call...

On prem IP500v2 on R11 SP1 and J169's properly updated to R3.0.0.0.20, all on local LAN. I'm having 2 issues with a customer site; Randomly, The J169 will have no audio at all, not even system dial tone. Signalling still works and the call connects fine, just no audio. i.e. Call *17 no...

Hey guys, IP500v2 R11(SP1) and J1xx series, I can't get the J169/179's to pull the update file if I have the Phone File Server Type set to memory card with HTTP redirection on and set to the phone binaries. The http server field is filled out in Manager and I verified the http server is...

Have a customer IP500v2 on 9.1 with 56xx IP sets, they are looking to virtualize to R11, I see some issues with 54xx/56xx sets on R10.2 SP2. Can anyone confirm 56xx work on R11, including the feature buttons?

Hello, R10.1 Ip 500v2 on essential; Customer wants to be able to toggle the Main Group fallback option without going to the office, they are on essential version. The scenario is they are not using time profiles and have their nights button manually turned on playing their regular night...

I could really use some help here, I have an IP500v2 on R10.1, they have a LD AT&T PRI that works fine on their old legacy PBX system, I can not place LD calls when we try it from the IP Office. The PRI sync's up fine, and I can receive calls from it, but when I place a call, I get a busy...

IPO R10.1 and after DST changes here in the US, my 9608's updated their time correctly, the IPO system has the correct time, the J129's did not update their time. Do J129's grab their time source differently and not from the IPO? If so, what is the trick to manage J129 time changes?