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I am trying to create a new auto attendant for one of our DID #'s. I was able to do it before with some help and I am pretty much copying what we did last time we had to create an auto attendant to make another one in Voicemail Pro. For some reason though I just can't get it. When I call the DID...

I am at a loss and not sure what this means in the setuperr.log file. Can anyone help me out? I appreciate it. 2014-01-10 17:20:34, Error [0x08081e] MIG Failed to load manifest at C:\$WINDOWS.~BT\Sources\dlmanifests\ERRORREPORTINGFAULTS-DL.MAN: class UnBCL::XmlException: hResult = 0x0...

Hello All, Having an issue with our IP Office 403 unit. At random times and its only happened 3-4 times in about a 3 week span is people can no longer dial out using '9'. They can dial local extensions but can't dial outside of the company. The only thing I have done to fix this is to reboot...

Was thinking of trying to install UMS for my IP Office system but wasn't sure if it was possible since our unit is so old and it's the IP Office 403 model? Possible? if not what unit is?

Having some issues setting up an Auto Attendant using Embedded Voicemail. When I call our direct line it rings about 3-4 times and then it just hangs up on me after a little bit. I have tried upgrading the voicemail prompts on the Compact Flash Card but I am getting a "filewrite error" of some...

We are going to be moving our office to a new location and I plan on bringing our current phone system (IP Office 403) with us. We also plan on getting new server that will have Server 2008 64 bit on it. I shouldn't have any problems installing ip office manager and voice mail pro on there...

Just bought this unit and it came with version 3.2 can someone point me to a document or tell me the appropriate way to upgrade this to the latest software/firmware for this unit? is 6.0 the highest it can go? Thanks in advance guys.

Is there a way to get 2 Public IP Addresses on a TZ 190? I can't figure it out. I only see a spot for one address.

I can't for the life of me figure out how to access the conferencing features of this Polycom voicestation 300 on our IP Office system. if people call in to our receptionist and she puts them on hold i can't figure out how to get them transferred and get them into a conference call with other...

I have an external domain mail.mycompany.com that works great for OWA and Activesync on Android and Apple devices when you are not in the office. When in the office though I can't figure out how to get that same domain mail.mycompany.com to resolve. The devices just error out and can't connect...

I have one server that I have a website setup on port 80 and it works just fine from the internet. example1.example.com I want to setup another webpage on our other server that also has IIS installed and will have a different sub domain example2.example.com the only way i can get the...

is this possible? I can easily do it to a regular outlook calendar but there doesn't seem to be a way to import into a shared Windows Sharepoint services calendar that we have....

I am having an issue with it working. I upgraded our phone system IP Office 403 to 3.2 last night and now when we try to access the voicemail system it says "NUMBER BUSY" I have tried re-installing the software (Uninstall/Install) restarting the services and the licenses are valid as well...

We are having an issue with one domain that can't send to us. Apparently the message they get back is something along the lines of "No Such User" I haven't heard anyone else saying they are having issues send emails to us so I am guessing it's most likely on their end? Any suggestions to try to...

for some reason our on hold message is cutting and out and sounds really bad. I don't think it was always like this is there maybe a reason this would happen?

Right now we have our receptionist up front using just a digital phone the 4424+. I found out that the CT14 headset would work along side of this phone obviously using an analog port though instead of the digital port. My question is how do I get the headset to work with the 4424+ phone in IP...

I have a Polycom Soundstation 2 conference phone. I can dial out from it and dial in to it but when i click on the phone icon on the phone and dial out. I don't hear a dial tone. There is no sound coming from it at all. I checked the volume and it's all the way up. I would like a dial tone noise...

Not sure if this is the right forum or not but is there an alternative to using the windows 7 sync? The connection between the server and this remote site is not the greatest over the WAN and using a VPN router and when the user has to access a file it can take a while. Maybe I didn't have it...

IPO 3.1 with a remote location with one IP 4610Sw phone. The phone has a display and buttons do work when pressed but no tone when speaker button is pushed or handset lifted. If you call the DID number corresponding to the extension it rings and connection is made but no audio. Ports opened on...

I have a VPN setup between 2 netvanta 2054 routers. The VPN appears to be working fine i can access the file shares on our coporate office, emails, etc. I got the phone setup added an IP Route to Manager and it apears it's connected. I can dial out on it but for some reason i have no dial...