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Mitel 3300 latest firmware. I have setup MLAA with 3 options when an external caller dials in. Option 1 is for people to leave a message, so if they press 1 it transfers them to a voicemail box. I have set up voicemail box 1 as a message only voicemail box. This all works fine with a...

Can anyone help debugging a ccs trace.... The background, i'm connecting a 3300 with a Cisco Call Manager via a SIP trunk and all is working fine execept for one senario. When a Cisco device calls a Mitel device that is set to call forward to a Cisco device it crashes the Call Manager. Both...

I've two questions... 1) A customer has just swopped out an INDEX PBX for a new 3300 and the existing ISDN PRI line has been swopped over to the 3300. On the old INDEX when a user dialed out via the PRI the main site number was shown on the called parties phone. Now with the 3300 it is...

Can anyone confirm the Mitel IP DECT version 2 solution can work across IP trunks. The reason i ask is i've been asked to look at a job where there is a three site cluster setup with two of the sites having mainly DECT phones, this has been setup previously but they have never been able to get...

I'm configuring two 3300 Mxe's at present (they will be a resilent pair when finished)In slot one of the 3300 that will be the primary is a T1/E1 combo card and in slot one of the 3300 that will be the secondary is a T1/E1 dual framer, they are identical apart from this. The 3300 with the combo...

I have a customer with a very large Cluster manageged by Enterprise Manager so their user list on Enterprise Mang is the sum of all the 3300's in the cluster. I am going to install a new 3300 with all it's new users to be added to the cluster and to Enterprise Mang user list, is the correct...

I've a strange problem i can't find the answer to. I'm setting up a 3300 MXe with the latest ver 8 firmware. I've setup a voicemail huntgroup for all the users personal voicemail and a seperate RAD huntgroup to play a RAD if the main incoming call goes over a certain number of rings. I have...

I'm installing a Polycom video conferencing unit connected to a 3300 MXe Quad BRI module. It requires a BRI crossover cable, does anyone know the correct pinouts for this. Thanks

I've just setup a small standalone system with two main incoming numbers and all the extensions on incoming DDI's. The controller is a 3300 MXe with ver 7.1, i have one of the main numbers going to the auto-attendent with an open and closed message. The other main incoming number goes directly...

I've got to setup a 3300 in france on a T2 line. I'm going to set it up as i would an E1 connection in the UK and hope it's all a european standard and works. Does anyone know if it does in fact use the same settings or am i in for a nasty suprise. Also is it presented as an RJ45 socket.

I have a MXe with 20 voice ports. Ports 1-4 are in a hunt group and used for the Multi-level auto attendant. Ports 5-20 are in a seperate hunt group and used as the main voicemail hunt group. If i wanted to use the record-a-call feature is it correct to create a third hunt group and use for...

On a Mitel 3300 MXe ver 7.1 can voicemail security be disabled so a user can access their voicemail without a password being requested.

Hi, I'm a newbie to the Mitel world and am setting up my first 3300 MXe ver 7.1. The customer wants to access their voice mail externally. So what i've done is get them to allocate one of their DDI's for this service and using speedcall point this number to the actual number of the voice mail...