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For years I've been using plink.exe to stream TCPDUMP from an MBG/MCD/MAS directly into Wireshark in order to analyze what's really happening at the NIC level. This is the Windows command that I run, derived from thread1329-1622565 / slapin: plink.exe -ssh -pw <<PASSWORD>> root@<<IP ADDRESS OF...

thread1329-1755719 It would appear that the UBAT scripts from the above thread are no longer functional in MiCollab 7.2 [root@MICOLLAB ~]# ubat -e UBAT-2016-08-29.csv Exporting data to file /var/tmp/UBAT-2016-08-29.csv ... Done. Licensing summary: psql:<stdin>:16: NOTICE: table...

vMCD 13.0.1.28 I need some help identifying if this behavior is normal, and if not, what the cause is. Embedded VM has been configured, ports 1-10 (of 30) have been assigned DN 11961-11970. Port 1 is set to Primary Set 1, ports 2/3/4 to RAD Set 10, 5/6/7 to RAD Set 11, 8/9/10 to RAD Set 12...

A few months ago I found a document explaining how to export a CSV showing the UCC bundle that is assigned to a user. The CSV could then be modified using Excel, uploaded back to the MAS and then imported to effectively bulk modify the UCC bundle assigned in USP. I'm looking for that document...

vMiCollab 6.0.41.0 NP 17.0.0.24 Does anyone know if there is a CLI/script method for setting the Time Zone Offset for a single or group of already existing mailboxes? Similar to the acreate command? -b

vMiCollab 6.0.41.0 MiCollab Client 6.0.327.0 Freshly integrated MiCollab Client DB with USP DB. The desktop client will connect briefly before showing 'Connection Lost'. The desktop client's uca.log has these entries repeating multiple times: 2015/05/29 13:06:59.695 TRACE [8:]...

vMiCollab 6.0.41.0 I'm attempting to manually provision a user in MiCollab. I am able to create the user but I encounter an error when entering the MAC address of the phone. 'Create Phone Service Error. The MAC Address already exists in the system' I have checked the MCD, the MAC address is...

Does anyone know where, in the Linux file system, the 'Backup to Desktop' feature of MSL stores the .tgz file which is generated? I'm trying to pull a 30M file from the GUI but the download keeps failing after a few KB. I'd like to pull the file directly from the server via SCP. Where is the...

With reference to thread1329-1729559 vMCD 12.0.3.15 vMBG 8.0.12.0 (MSL 10.0.37.0) (proxy) I'm looking for a way to send ONLY G711u in the INVITE going to a SIP peer. The SIP provider is unwilling to suppot G729 or G711a on their SBC, so I am being encouraged to find a Mitel based solution to...

Don't let the subject fool you, there are no snake pictures in this post. But you may as well read on... vMCD 12.0.3.15 The log entry below is the result of a 5340 attempting to register. The set gets and IP address, begins downloading firmware and then power cycles. Log Type Software Log...

MAS 5.0.218.0 I've taken a couple approaches to this task but what's relevant is that my first attempt was to completely delete the existing (provisioned for testing) UCA DB and execute the integration wizard. The end result was that the users listed in UCA had First+Last Name and Login ID...

UC360 2.0.1.10 Anyone know which attributes within AD the UC360 looks at? I've found that mobile and telephoneNumber WILL show in the Directory, but not ipPhone, otherIpPhone or otherTelephone. If this is documented online, where can I find it? If it's possible to specify the required...

vMCD r6.0 MAS r5 Prairiefyre r6 I am being asked to design and implement a softphone solution for a fairly busy call center. I do not know the current license availability on the systems but let's assume that I have the necessary licensing. The environment is currently running 5340’s with...

I'm looking for clarification on how to properly name a MAS server hosting UCA and the DNS entries required to access UCA both internally and externally. MAS 5.0.116.0FQDN MAS-INTERNAL-SERVER-NAME.COMPANY.int, IP 10.0.0.55 MBG 8.0.17.0FQDN MBG-INTERNAL-SERVER-NAME.COMPANY.int, IP 10.0.0.88 FQDN...

Has anyone used Livewire Networks (Colorado) as a SIP trunk service provider? I do not see them listed on the CoE.

vMCD 6.0 SP3 I've just performed a reboot and the following entry has been generated 26 times: Log Type Software Log Number 5711 Severity Warning Date 2014/Feb/11 Time 22:14:56 Source HCI Description data_convert failed in the function: convert_device_info for data type - 60...

Assume that all systems are running the latest version of vMCD and vMBG. At the corporate offices there are two clustered vMBG blades, each with their own geographically dispersed public IP addresses. Within the corporate network are multiple vMCD/MCD gateways, also clustered, and all IP sets...

Happy NYE everyone, Just want to share on an solution that I've been trying to find for the past couple of day. I just provisioned a SIP trunk which terminates to a vMBG operating in server-only mode, located in the same subnet as the vMCD. Incoming calls are working 100%, two way audio with...

vMAS 5 / vMCD 6 / 30 Nupoint ports Question about the possible states that a Nupoint port can be in. VCCS shows these options: |.-HANGUP o-LOGIN --BYE | ||-CYCLE t-TIMEOUT f-FORWARDED | |>-OUTSIDER...

I'm trying to connect a fax machine using port 1 of a Mediatrix 4104plus running Dgw 2.0.23.358 as a SIP Device to a 3300 CX2 running 11.0.1.26. The 3300 is on a separate subnet and port 1 is registered to the 3300 via port 5060, there are no layer 3 restrictions between the two subnets. I...