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Hoping someone can assist me with my issue, Past attempts to do an offline defrag was not working and this time I managed to find out why. It’s failing due to disk space on the C: Drive. The Defrag creates tempdfrgXXXX.edb and tempdfrgXXXX.stm files in “program files\exchsrvr\bin” folder which...

Hoping someone can provide me with some assistance. My Domain: aquarium.co.za For some reason I cannot ping the following server from our Domain server: Name: smokey.saratoga.co.za Address: 209.203.61.27 Aliases: gateway.saratoga.co.za The people from saratoga.co.za say they not blocking us...

Hi, We use Mitel 5212 Dual Mode handsets on a Mitel 3300 ICP system. I want to be able to lock my phone with a pin code. Is this possible? If yes can you please direct me as to where in the System Administration Tool or how to activate the lock feature on the handset. Your help is greatly...

I'm fairly new to this game and was given the task to look after a site. The problem I'm experiencing is we can send and receive emails but I cannot send to a specific email gateway. We used to be able to send emails to the following email address (xmlsms@gateway.saratoga.co.za) and the message...

Please help. We running a Mitel 3300 ICP system and for some reason one of our extensions divert to another number when busy. This ext. has a night service which activates after 5pm and I think it's going to the nght service number when busy or off the hook. How can I check this and how can I...

Could someone please give me the command to reboot a Mitel 3300 Controller. At times we would lose connection and would have to manually power the Mitel Controller down then back on to bring it up. I have access to the Controller remotely and it would save me time to do it from home instead of...

I'm still a newbie but would like to learn more on configuring our phone systems using the HiPath Assistant. 1. We just upgaded from version 4 to version 5 and we dont have the caller ID working ie. 5 numbers in a pickup group and we cant see who is calling. 2. We have a Mitel (VOIP)system...

Hi I need to program our PABX so that we can make calls to a certain number range. Our country have a new mobile/cell phone range starting with 087...that we cannot dial. Where on the HiPath Assistant do I add this range so that we can dial these numbers aswell? Any help would be greatly...

We have a few extensions that have voicemail setup on 5215 dual handsets. Can I free a licence from one of the extensions that I know is not being used, and use it for a user that needs voicemail?

Voicemail is setup but when someone calls, the call just rings and does not go to voicemail. Where can I check to see if everything is setup correctly?

Does anyone know how I can configure Rightfax so that more than one user can share one number? Like 4 people sharing one number in a department.

Hi I've assigned a new extension on our Mitel Switch. Does anyone know how I program the handset (Mitel 5212) so that it assigns the extension I made available for it?

Hi there guys, hope someone can help me on this one. I've just been given the responsiblity of managing our VOIP Mitel phones at the company i work for. I'd like to know how & where I can program a extension to make International calls on the Mitel 3300 ICP WebInterface. If you need more info...