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We have been using netgear 834 ADSL routers at our customer sites. However sometimes have issues with IP office and site to site voip. I heard a while ago that this is a common issue with netgear and people tend not to use them. Anybody else have any issues or what adsl routers do you use?

Hi, We currently have an old server with crystal reports up and running on it. We plan to install a new server as the old server is dying. How easy is it to move the current crystal and config across to the new server. We intend to keep the same server name, i.e. rename to old server first...

Just had a very strange situation, Manager on 4.2 caused all sorts of DHCP issues. Customer site running SBS 2003 and DHCP First I had a couple of HP printer displaying servcie errors, on investigations this was caused by a rouge DHCP server on the LAN, then my SBS server shut down DHCP, the...

I have a high spec server 2GB ram xeon processer, and AV is not scanning any voicemail directories or process. Server only runs voicemail, and looking at perfermance is not breaking a sweat. However some voicemail miss the first second of the call. These are mainly on a custom voicemail...

We recently upgraded a 406 unit to 4.1, the system has 22 5610sw phones connected to a HP managed switch with VLAN's enabled. All has worked well for the past year however since the upgrade every week we start to get poor voice quality. A reboot of the 406 fixes the problem, however withing a...

Sorry cannt remember who origanally wrote an article on installing phone manager 3.2 via gpo, however that worked fine for me up until the new releases of phone manager. I can create the phonemanager.msi file and create the GPO however the software never installs. Has anybody else had a go and...

Warning, I have just killed a batch of 5410 phones by forcing a firmware update onto the phones, strange as some phones were ok. I have seen other posts around this and now have an answer from AVAYA. Any 5410 phone produced after Oct 07 will not require a firmware update, and if you try one...

Ok this has been bugging me for a while so I thought I would ask the question. To create clusters of users who can pick up each others calls I create a huntgroup and then a short code for call pick up members etc, however the DS phone will show a G on the phone as obviously they are part of a...

Is there a way to change the email address used to send the email via SMTP with voicemail pro. Currently it sends as the chosen name i.e. voicemail, rather than a real smtp email address voicemail@company.com, so the voicemail drops into the users junkmail folder.

Is anybody doing any work trying to get IP office SIP Trunks to talk with the mediation server? If so are you ahveing more success then me, I can get an Ip office endpoint to start to get an OCS endpoint to ring but not answer and nothing the other way around.

Does anybody know how to get the outgoing CLI presented on a call made out via a sip trunk.