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Hey Guys, Does anyone know if i can report on secondary script call volumes ? i've created an Auto Attendant and i can see call volume hitting the Primary script off the Master but nothing else. i'm just wondering id i can setup a counter or something at the start of the secondary thats...

hey guys, i'm receiving this error ERR4079 when i try to enable an E&M for MOH, the card has been working fine for 2 years and today it stopped. XMI002 0 0 8 XFEM ERR4079 0 0 8 0 >! >err err4079 ERR4079 tn The hardware ID (type of unit (COT, DID, etc.) and signaling (LOP,GRD, EAM, etc.)...

TTY011 Problem sending remote TTY message to pipe channel=4, SubFunc=1, Data=723 TTY011 Problem sending remote TTY message to pipe channel=4, SubFunc=0, Data=0 TTY011 Problem sending remote TTY message to pipe channel=4, SubFunc=2, Data=2 TTY011 Problem sending...

Hey all, i have picked up a Netcomm SM5695 out of an option 11, and i'm trying to get into the security area AT#S it's asking me for a password which in the documentation is a carriage return by default, I've defaulted the modem both by at&f and holding down the mode button on power and i still...

I cant get a standard headset to work in the 16XX phones. Is there a headset adapter? I assume avaya use a different pinout for some stupid reason. BCM/CS1K/IPOffice/Cisco CUCM & CUCME Engineer

Hey All, I've got a weird problem, i have a server running windows 2008 R2 64bit with voice mail pro and contact store installed, the problem is voice mail pro says i have a VRL license and the contact store cannot see it, i still have the 90 day trial screen, is there a setting Avaya knowledge...

Hey All, i've just downloaded the Log Files off a client's BCM450 R5 April '10 patches, and it's asking for a password when i try to unpack the .tar log file, i know we don't give out passwords on the forum but has anyone heard of this and is there a nortel doc i can pull down off the support...

Hey All, how do i find out how many licenses are in use on my call pilot V 5.0 server i know i have 250 licenses total via system monitor but i don't know how many are currently in use. BCM/CS1K/Cisco CM & CME Engineer

Hey Guys, i have a AIM-CUE modual with evaluation licences on it, i also recived a A4 envalope with SCUE-LIC_25CME= on the front of it but inside is 2 pieces of paper telling me the licenses are already installed, apparently not lol, does anyone know how i can retrive the licence file off...

Hey Guys, hope you can help. i've got a site setup with a heap of LDN numbers and they are referenced within symposium, overflow numbers etc. when i print the dn in ld 20 i get type LDN and no other info, when i print LDN_Data in ld 21 the numbers are not there, do you guys know where i can...

does anyone know how to manually update the IP Firmware of I2004 and I2002 with the new .bin files, the tftptool uses .rom files but what you download now off nortel are .bin if you rename the .bin files to .rom the ip phone freezes and you have to power cycle it, oh and the IP phone.