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Say you ring in a order on Aloha and send the order to the kitchen, but the order has both hot kitchen items and cold kitchen items, which splits the chit into two chits for the kitchen, but they all need to come out at the same time. Is there a way to associate two separate chits so the kitchen...

Hi everyone, I just bought a refurbished Radiant P1220 unit and it came in the mail today, but was surprised that it did not have any COM ports for the printers. (My printers are parallel printers with parallel to RJ45 on one the printer end and RJ45 to COM adapter on the terminal end. What the...

Hello! I have two Aloha terminals, one in the bar (Master Terminal), one in the kitchen. The terminal in the kitchen died. I have a replacement on the way, but the two kitchen printers were connected to the terminal that died, so now all the kitchen bound chits are printing at the bar staff...

So Term 3 has been gone for about 2 years now, but since it's still configured in Aloha, we get "Term 3 Offline" error message popping up everytime. We do plan to get a new terminal, but not anytime soon, so it would be nice to disable the error message but not delete the terminal itself. Any...

Hi everyone, Our owner needs sales records from three months back in 2006. We have since archived that data on external hard drives, and the data is no longer on our main BOH fileserver. In order to compile this data, can I simply copy over the three months (which is a bout 75 folders, which a...

Hey guys, We are about to be switching from DSL to cable soon at our location, and know we are going to run into some network downtime while the cable guys do the installation. I know there is something called "redundancy mode" which allows the FOH terminals to run solo while the network that...

Hey guys, So I have a Aloha EDC credit card transaction report that is almost a 1000 pages long and need it saved because I am hunting down a particular transaction. When you hit the "print" button it automatically starts printing; I don't get the normal "print" dialog that allows you configure...

Hi guys, I have two Epsom thermal printers that work just fine when I plug them into one of my Aloha POS terminals. The only problem is, since I bought these from a restaurant that went under, the old logo from the other restaurant is still showing up. I asked my Aloha dealer how to do it and He...

Hi guys, I have in my kitchen two printers. One called just "Kithen", where entrees, apps, and salads print, and the other one called "Sushi", which is where the sushi itmes print and is located in the sushi area. What I would like is for the sushi items to also print on the "Kitchen" tickets...

hey guys, We are currently building another bar/restaurant, and with a very tight budget we are trying to save as much as possible, but still opted to spend a little more for Aloha since Aloha has worked so great for us at our other stores. On our quote from our dealer are RADIANT TM-T88IVP-834...

Hi, I have a question regarding setting up a promotion in Aloha. At our bar we are planning on doing a promotion called "25% Thursday" in which Thursdays everyone gets 25% off alcohol. I was going to make a price change and set up an event that activates it, but it would literally take 5 hours...

Hi all, I have question about aloha ecard. Can it be set where the customer can tip on the ecard if there is a balance left over? Also, can it be set to where the card loses value after a certain amount of time? Thanks a lot, Tyler

Hey guys, I am looking to put another Aloha terminal behind the bar at my restaurant, but dont want to spend the money for a brand new terminal. What would you guys recommend for around $400-700 (not including software key)? I don't really know where to begin to look. thanks in advance, Tyler

Hi, I posted this last night, for some reason it got deleted. Anyway my question was, how do you make the font on the kitchen chits print in large font? Is this a setting in Aloha or on the printers themselves? Also, our pinters don't conslidate the like items on the kitchen chits. I looked...

Hi all, I have been trying to figure this out on my own, but can't seem to get it work. Is there any way you can have a button like Double upcharge the base item's price by a percentage? For example, a say a single shot of scotch costs $10.00, but a patron orders a double, I don't want to...

Hi, I am looking into doing magnetic gift cards for Aloha because I am sick of having to balance out the gift cards at the end of the night. Is Aloha eCard the only way to go? My dealer quoted me on a $250 initial activation fee plus $100 a month for eCard. Is this about right? Also, is eCard...

Hi, Someone was fiddling with the time on the BOH computer and now the infamous System Redundancy Error message starting popping up on the non-Master Terminal. Last time this happened two weeks ago FOH crashed. I immediately went to the office and saw that someone had changed the time and...

Aloha has an "exempt bartenders from modifier screenflow" function, which in my bar would be very useful except for the fact that when it's activated, the cocktail waitresses are also exempted. Obviously the bartenders don't need the screenflow as much as the cocktail waitresses, because a...

I currently have the "Consolidate Like Items" option checked, but for some reason it doesn't properly consolidate them. Sometimes (not always) it separates the same item into two or more consolidations. Here's an example: Server: Sarah 10/01/2007 T5/1...

Hi guys, I recently starting do House Accounts at my establishment, and just received my first payment from a patron who has a house account here. However, I can't credit his House account because my BOH security level (Admin) won't let me access the "Post to House Account" function. When I try...