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  • Users: Sarlen
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  1. Sarlen

    Voicemail limit?

    For the IP Office406 is there a limit on the length a voice mail can be? If someone wanted to leave a 30 min message will it let them?
  2. Sarlen

    Crosstalk and radio stations

    Greetings everyone, I have a strange issue today, I have 3 users reporting they can hear a radio broadcast on their headsets when they are not on a call. I went down to take a listen and sure enough it sounds like a oldies station playing really really low. The sets are 3905's with the standard...
  3. Sarlen

    Analog line on IP Office?

    Is it possible to add an analog line instead of a digital line thru the Avaya IP Office? I need a few extra fax lines and the company doesn't want to pay the 35 a month for them. Under control units it lists Analogue ATM16 as a type of device, is this the analog mod?
  4. Sarlen

    CCT Server Errors

    Randomly I have users not able to log into the Agent Desktop. When I check the server these are the errors it gives(see below). Now if they try 4 or 5 times it will eventually allow them to log in. Event Type: Error Event Source: CCT Server Event Category: CCT Exception Event ID: 1034 Date...
  5. Sarlen

    Load data validation errors in CCM RealTime reporting

    I am trying to figure out what is wrong with my win2k clients, I get a "Load data validation error" when I open CCM web interface on the win2k client machines and go to real time reporting and try to launch any graphical display. SOAP is installed. The site is a trusted site. All browser...
  6. Sarlen

    ACD 3905's and Headsets

    Coming from the 2616's to the 3905's for the ACD group and having an issue with the headsets. These are NON amplified headsets and when I plug them into the 3905 it sounds just like you would expect...non amplified. To the point you cant hear anything with all volume levels cranked all the way...
  7. Sarlen

    Call Back Feature issue

    So with some very good advise from a few members here I was able to change the number to pick up an outside line from a 9 to an 8. This problem now is that the dial back feature on the phones is still trying to dial a 9 when you choose to dial someone back from an outside number. Does anyone...
  8. Sarlen

    Outside line number?

    I have an IPOffice 3.1R and trying to figure out how to change the setting to pick up an outside line from a 9 to an 8. I see the 9 in the list of short codes but when I change it to an 8 it doesn't work. Any suggestions on where I should be looking to change this setting?
  9. Sarlen

    Auto Attendant How To?

    Let me start off by saying I'm not a phone tech person so I'm sure this question is a dumb one but.. How do I change the greeting for the auto attendant on the Avaya IP Office R3.1? I tried the search function but I guess it doesn't work?
  10. Sarlen

    To upgrade or not to upgrade!

    My issue is, I found out I am 2 versions behind on my IP Office (currently 3.1) and looking to upgrade to the 4.0. I am NOT a PBX admin at all; basically I am the I.T. jack-of-all-trades. I do have extensive experience with a Nortel Option 51 and 11’s but the Avaya is by far a different animal...
  11. Sarlen

    What version am I running?

    Hello everyone, My issue is when opening manager and going to tools>about to get my version information all the text except the Avaya logo are garbled. Is there another way to get the version number?

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