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Hi everyone, I am trying to program an MWI button on Ext 132 (5330IP handset) to show when messages are waiting in VM box 555 - which has been designated as 'reception overflow'. I've programmed the button but it does nowt - I understand that this may be down to VM grouping and ports, but...

As I have found out, either my ability to program the 3300 is pants or it's the software!!! Here's what I can't make work - excuse the lack of Mitel-speak as I have inherited this PBX and am an IT guy rather than a telephony one. We have an incoming DDI number that ends up at an IVR comprising...

HI, I am not having much luck fathoming out how to make an unanswered ring group drop into a voicemail box on a 3300 (s/w 4.1). I have read the FAQs and believe I need to setup a NameTag hunt group but I have tried a few permutations without success. Here's what I want to do: Ring group 507...

Hi, I have a 4500 + 4500 PWR connected in a stack and all is working OK, All regular ports are connected in a single VLAN (2), but I am having fun with the following: On one port there is a DSL router running as a DHCP server but no devices are obtaining addresses. I read elsewhere...

Hi, When I select and drag/drop an object or group of objects I do not get any view of the object until I drop it - so I cannot see it moving across the screen to know where I am positioning it! This feels like it may be a video drivers issue, but I have just installed the latest from Nvidia...

Hello, I am back again! Long time no see! Once again I am using the Sun JDBC-ODBC module, connecting to an Access 97 database within iReport (Jasper Reports). I am trying to do some date calculations but seem to be ending up with text fields and variants on CONVERT and CAST seem to not be...

Hi, Is it possible to use a CASE statement with the Sun JDBC-ODBC module, connecting to an Access 97 database? I have done some searching and am getting conflicting advice. In essence, I want to do something like this: case when CLN_Bad_Debt=1 then 'no' else 'Yes' end as Bad_Debt2 But all the...

It seems to be my day for having fun with Mitel phones! I have a 5220 in SIP mode (not the one with the Line Interface Module in it) that won't boot completely - I can do the basic settings, boot onto a network and get a DHCP address but when the phone loads the SIP firmware, it gets as far as...

Hi, I have inherited a 5220 with a 5425 Line Interface Module. The phone is working fine as a SIP device but I am not sure if the LIM is working - it came without a (UK) PSTN lead and I have tried one from a desk phone and also a modem lead. I have also tried the LIM in a 5224 but that made no...

Are there any tech guides on provisioning the 52/53-series SIP-enabled phones via tftp or http? I have had a look through Mitel's edocs but could not see anything. Thanks.

Hi, The cable to connect our 5310 conference unit to a 5235 phone has gone walkies. Does anyone know of a good (UK) source for a replacement or can anyone give me a heads-up of the pin-out so I can check whether a standard through-lead with the right connectors will work? Thanks

Has anyone tried or and had any success in convincing a non-dual mode 5220 phone to 'upgrade' to the SIP firmware? Thanks