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Hello, Anyone have experience setting up a Speakerbus Turrent system with an Avaya IP Office? My Client used to have an Avaya GS series system with integration with the Speakerbus Turrent system. The one feature they are asking for is to be able to have shared line appearance between the 2...

Hey Everyone, I just spent the last 6 hours trying to wrap my head around this problem I'm having between two IP Office V2 500 systems and inter office dialing. The systems are both 9.0.700.183, and they are both licensed with 4 SCN channels each. The are both at 2 different locations...

Hello, I'm trying to have an option in a hidden Auto Attendent with Voicemail pro, so that the owner of a company can dial in to his system and can be allowed to toggle his primary hunt group from day to night mode and visa versa. I have setup a short code that toggles the night service mode on...

Hey Guys, Looking for a way to monitor if a SIP trunk is up or registered via SNMP so that my RMM tool can monitor it and alert me if something happens. Does anyone know how to set this up of what OID i should be querying via SNMP on the IP Office? Thanks

Hey Guys, I have a IP Office 500 system with about 20 phones on it. (19 of the phone are digital, local to the system. We also have a 5621sw phone that is at a satellite office and connects to the IP office via a Site to Site VPN that is up. When we set this up 3 years ago, everything worked...

Hey Guys, I have a strange problem with an IP Office 500. About 3 months ago, the system started to reboot for no reason every few days. Looking at the logs, I saw the following error "Abnormal Termination" with a reference to a memory address. See attached ss.jpg. When we investigated it, we...

Hey Everyone, I'm trying to setup a Hunt Group of a external FWD with an Overflow to a local group. So my Main Hunt group is sequential and has a phantom user with uFWD set to an external number and has a No Answer Time of 15(s), and an Over Flow of 15(s), in the overflow tab, I have my second...

Hey Guys, I have an IP Office that has about 10 virtual IP extension that have no physical phone. Each of these 10 extensions have unconditional forwarding enabled on them and they all forward to the respective users mobile number. -When you dial these numbers internally they work fine and you...

I figured I'd post this HowTo on how to setup a SIP trunk between a IP Office and a Asterisks Phone system for intra extension dialing because I just spent the last 3 days trying to figure this out, and there seams to be plenty of articles on how to do this via H323, but there are very limited...

Hey guys, I'm messing around with an IP 500 R5.0 and a TrixBox 2.8 to get them to talk to each other. I have been successful in setting up a SIP trunk on the IP Office to connect to the Asterisks box as an Extension, but now i am trying to do it the other way around and running into a few...

Hi, I am trying to setup the DTMF Receptionist Breakout when a user presses 0 to take the user back to an Auto Atendent in VM Pro. What I attempted to do was create a short code *87500 and set it to Auto Attendant - "AA:AA". I then created a User named ForwardtoAA with extension 7205 that...

Hi, I have an IP 500 v4.1 with Embedded VM. I have a user who has 2 phones. (One in his office, and 1 at home.) I am trying to make it so that whether the user is either home or at the office, he gets the same experience. I have set this up for the most part as far as call handling for...

Hi, I have an IP Office 500 version 4.1 with Embedded VM. I have time profiles setup and during the day, my Incoming Call Route rings a Hunt Group and then goes to the HG's VM Box. ( our general mailbox) At Night, it goes straight to a AA with a night greeting, and then when pressing 0, it...