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Hello All, I work for a support company and they want to start selling managed service for Mitel UC. I am an Avaya engineer and I support our Avaya ACM & assist in the Cisco CUCM space, but I have little to no knowledge of the Mitel UC solutions or workings. I wondered if any of you guys that...

Hello All, I have 2 x SIP Trunks for my Avaya ACM Duplex Core, and I have a LARGE number of translations for each of the DDI numbers coming into the SIP Trunk. I have just input over 200 entries into one of the trunk groups, but they need to be duplicated as they are resilient trunks, is there...

Hi Guys, We have introduced a GAMMA SIP Trunk into our core Cisco estate, and want to share it with the Avaya estate. How do I go about setting up a SIP Trunk from the Avaya to the CUBE. I tried setting a simple SIP Trunk from ACM (Rel 6.2) to the CUBE, and whilst the trunk came up, I couldn't...

Hello All, Firstly I apologise if this post is in the wrong section, but I wasn't where would be best. I have a customer who has a fairly large Avaya ACM estate running Avaya Aura 6.2 duplex core situated in a hosted datacenre, with the majority of the sites running local gateways some with...

Hello All, I have a customer who has a E1 ISDN30 (ETSI) and they want to publish DDI for only selective staff. I have spoken to BT and enabled the ISDN so that the Avaya will distribute the CLI and I have managed to get the system to the following point: I have the trunk set as Send Name &...

thread690-1662616 Hi All, I have a small issue and I was after some help / guidance. In our environment we are running a 5.2 Central ACM with around 50 remote sites using LSP Gateways. When we started our delpoyment we were using the 4602 & 4610 Handsets, and so we deployed a central server...

Hello, Sorry for such a simple question but I am a fairly new user to Ericsson and I need to know how to enable international dial access to an individual extension please.

Hi, I know this is a silly one, but I have gone to a site and forgotten my ALEX CD and now I cant remember the command to relabel the extension listing..... I can delete, readd, move etc but i cant rename, I'm sure its something similar to SUDIP !!!! Please urgent help is needed as I am on...

Hello, I was after some help with commands on the Ericsson, I am a Realitis trained engineer, but I have recently taken over the support of 4 or 5 sites running Ericsson. I have been asked to find out how many digital lines we have available at one of the sites, and how to change the time. I...