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One of the PCs on my home network cannot see the wireless network but it sees every other wireless network in range. Previously it had been connecting fine. It's a laptop running XP Pro. So I changed the SSID on the router and it saw it again. Changed the SSID back to what it was and it was...

I'm having an intermittent problem where calls will go out through our 2nd trunk even though the 1st one is not full and is available. This only happens on international calls (even though the route pattern is identical to the one for local calls) and seems to happen around peak times. I've...

I have 2 reception phones that have the 'goto cover' button and they can be used to transfer calls directly to users' VM. These 2 phones are 8434Ds. Problem is that on any of the other phones in the office 2410, 2420, 6408D+, 6424D+, I can't get the button to work. When I have a call on the...

I have a vector that looks like this: 01 wait-time 0 secs hearing silence 02 collect 2 digits after announcement XXXX 03 goto step 6 if digits = 00 04 route-to number YYYY with cov n if unconditionally 05 stop 06 route-to number ZZZZ with cov n if...

Apologies if this has been asked before but I couldn't find it. I have a cover path with a remote point. My question is if the call being sent to the remote point is an external one, can I send the original number? And if so, how? Call is coming in and going out same trunk (ISDN PRI). CM 2...

Hi All, I have searched for this but to no avail. I want to export/save my templates from Avaya Site Admin. I know these settings are kept in the persistant.dat file and I keep a backup of this file since I lost my settings a few months ago after this file became corrupt and I had to manually...

I'm trying to set up Enhanced-List Application on an IA LX R1.1. I've followed all of the instruction in the documentation (set up the shadow mailbox, ELA cos, etc.). The problem is when I go into Feature Administration -> Enhanced-List Application, Manage Enhanced-Lists and Memberships is...

Does anyone have a list of the possible values for the "CLS Flags" field in Nice Query? I have tried searching but couldn't find anything. I see S on every call and T on some which I'm guessing is Transfer but I'd like to know all the possible flags.

We have an issue when we connect to our ACD using ip-agent. We can enter work codes during a call but not after the calling party hangs up and the agent is in after-call mode. Anyone got any ideas? I have looked around but didn't find much info on this and we have a call in with Avaya...

Hi, I have 2 HP printers (8100n & 4050n) that are both getting errors on their NIC cards. They both have JetDirect J3113A cards with F/W G.08.40. They both get 86.0004 & 87.0004 errors since one is using EIO slot 1 and the other slot 2. Does anyone know anything more about this error, so far...

Here is what I am trying to set-up: I have a virtual station, say x8500 with cov path 1 = 50 and cov path 2 = 57. Cov p 50 is set for Busy/DA only to goto some exts. Cov p 57 is set for DND/SAC only to goto a remote point (r7). The problem is I can't put the virtual station into SAC either...

We have an error showing on our Nice Logger - on the 2nd NATI board. The error on the console is a Read Bit Flag failed message. Has anyone seen this before or knows what it means. We have a tech coming to look at it today but I'd like to know what caused the error. I'll post the findings...