Search results for query: *

I have not asked a question for a long time but I'm trying to hold off trouble for a customer of mine. I'm 69 years old retired from AT$T after 40 years so I'm not a complete novice. My question When my customer rolls the pots lines from a local telco to TWC thru an arris modem who actually...

Trying to add an extension to a norstar system. ALL buttons come up with line 1, the top programmable buttons, the release button and the feature all give me dial tone. Put set on another line works OK. ext 240 and 241 act the same way. Tried copy set to no avail.

5 slot mounting 308 308 509 partner mail vs 5 EMPTY slot using ext 39 and 40 with a 2 port card. icom 777 rings busy as do ext 39 and 40. Am I using the correct exts?

Changed batteries last week and set backup to automatic. Getting "backup failed - insert bu card" never had one. Manual BU also fails. #124 1-2-3 0 all beep error.

I built a dial page button on a 2420 tel set using group 200 as the destination. Group 200 is used for the night service. When nights is on the page does not work. Tried to create another group that looks like group 200 but cannot add extensions to it. Help please.

While working on a customer report of noisy lines I encountered something odd. I picked up line 1 and dialed 1 to listen for noise, after about 2 or 3 seconds I heard an audible ring then a voice said 8 8 8 continuously. Tried line 2 same thing. Disconnected the lines at the rj21 same results...

I am stymied. I have dial tone from Time Warner Cable thru a arris TG862g modem. Been working fine. I use it to test telephone systems, Avaya IP Office, Partner acs and Nortel systems, you get the picture. Well the other day I purchased a AT&T syn 248 system Cool little box, not great but handy...

I am getting dial tone from TWC. Been working fine. Just bought a ATT SYN 248 to play with and it works fine. But..after plugging my test line into the 248 and then putting it back to my IPO 406 I cannot pull dial tone. Monitor says button 0 pushed, NDT. Ring the line no ring on IPO. Put the...

Any way to turn this off and on using a short code?

Looking for a place to download a Norstar PLUS Modular ICS 1.1 install manual. Can anybody help? Thanks in advance.

I'm a Partner kinda guy in a small town. I have 1 customer with a dx-80, I have blundered thru problems before but this one is a sticker. His phones ring 4 times then go to voice mail thru the auto att. I simply want the co lines to ring 6 times b4 taking this route. I have 5 phones, 3 lines and...

I'm a retired att tech. Ive been installing Avaya partner systems. One of my customers has centrex lines on a partner. When they answer a call they would like to transfer that call to a persons voicemail box. Can we xfer from an inuse line to ITS voicemail? Thanks I think its a dms1000 office.

I am looking for blank forms for partner systems and for partner mail systems. All I can find are forms with entries already made.

My customer bought a new r7 from me last year. This year he wanted to add a small VM card. DR02 don't work. o1 and 03 seem ok according to my vendor. He had never seen this problem before. FYI only

I have a customer who is going around and around with a fax vendor as to why they cannot fax. Vendor has replaced cards , cables etc. Vendor sez telco trouble telco sez no way. Now they want me to intervene and give them an honest diagnosis and opinion. I need to find a 1000hz test number to...

How do I program handsfree/mute button on m7310 behind a Norstar plus?

How would one go about getting training on the Partner system on the cheap with no travel?

I just installed an R7 with 308 ec and 400 ec. The only way I can see caller ID is to push ringing line button. How can I make the cid appear on each phone/line while ringing. I have 10 lines - 9 phones. Each phone has 1 line set to Immediate ring. All other lines No Ring. I searched other...

Just upgraded a customer from rel 2 to 7. Now line 2 trips the ring immediatly, or it auto answers, don't know wich. How can I default trunk settings. Thanks

A small customer aasked me to program 4 new ext's in his 576 HD. I followed the ext programming guide in sec 400. ENTER PROGRAM MODE enter 3 0 10401-04 02 hold 108-111 hold (beep) But the ext # does NOT appear on the phones. I have all manuals. I guess I need a step x step walk through. Thanks.