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  • Users: tolinrome
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  1. tolinrome

    Access SSA from Web Browser

    I would like to login to SSA from a web browser, how can I do that? I have the 8.0.43 insrtall setup.exe and can easily just do a customized install and only select the SSA components but I would rather go through the browser and just log into it from there. In the SSA I do see I have a Compact...
  2. tolinrome

    The following line had no incoming call route

    In the SSA, on one of our trunks we have the error message "The following line had no incoming call route". The DDI number though is an extension that isnt part of our assigned DID's from our carrier and I cant find it anywhere in the IP Office, yet this error appears from this number many...
  3. tolinrome

    no incoming call route for a call

    Error description on one of the trunks of an ip office 500 "the following line had no incoming call route for a call" The help file on the SSA is of no help since it doesnt show anything about this error. I just just think that maybe the line was having connection issues during this time?
  4. tolinrome

    call forwarding from another country

    Does anyone know of any good services that we can use so I can have a number(s) that are called locally in another country forwarded to our office in the USA? We do have an Avaya IP office 500 PBX in the main USA office and a site-site vpn connection with an office in the country I need the...
  5. tolinrome

    call forwarding from another country to USA

    Does anyone know of any good services that we can use so I can have a number(s) that are called locally forwarded to our office in the USA? WE have an Avaya IP office 500 PBX if that helps at all. Thanks!
  6. tolinrome

    Remote office and pbx

    We have an Avaya IP Office 500 pbx in our main office that is setup to use both digital and voip phones. We also have a remote office (no pbx) with a vpn connection to our main office. I have two questions: 1. What is the benefit of installing a pbx in the remote office? The requirement is to...
  7. tolinrome

    conference not working - phone display says Short Codes.conference

    Hello, Fro some reason when all users dial the conference bridge number (a 4 digit number), the display on the phone says "Connected: Short Codes.Conference" but there is no prompt to dial the PIN# or anything, just silence. Not sure how this has happened since it was workign fine yesterday. Any...
  8. tolinrome

    IP 9608 Discover Problem

    I have an IP phone in a remote site that was working fine but now the user says the display says: "Discover 10.10.10.50"... I had them reboot the phone but no dice. I did a trace monitor trying to call from my extension and here is the log below. My extnsion 5859 (Guy Jones) is trying to call...
  9. tolinrome

    Block incoming call

    We have a user who is getting a bunch of calls from the same number,a solictor or something. When I googled the number many people are having the same problem. I want to be able to block this number from coming in the Avaya system. How can I do this. We have digital and IP phones. IP Office...
  10. tolinrome

    TAPI Install "No IP Office detected on the network"

    When I'm installing the TAPI on my computer the Wizard says,"TAPI Install "No IP Office detected on the network" of course we have the IP Office on the network but why is it not recognizing the server? Thanks.
  11. tolinrome

    System Status Download

    Hello, Where is the link that I can download the SSA software for my workstation instead of RDP into the server? I tried going to the IP address of the system in my browser but that is for V2 I read. I'm using IP office 500 R8. Thanks.
  12. tolinrome

    Waiting for LLDP

    I jsut set up VoIP on my switch and createdthe vlan for voice and I'm using windows dhcp for the voice vlan. When I plugged the phone into the switch it booted up and then updated and on the phones LED it sees the VLAN ID but says "waiting for LLDP" I saw previous posts...
  13. tolinrome

    IP Office 500

    IP Office 500. To redial long distance from the incoming or missed call logs on the phone it's not possible since the "1" is missing, only the 9,xxx-xxx-xxxx shows. It's possible to do it from the outgoing log since the number was manually dialed. Is there a way to insert the "1" automatically...
  14. tolinrome

    Call Log in Avaya IP Office 500

    IP Office 500.To redial long distance from the incoming or missed call logs on the phone it's not possible since the "1" is missing, only the 9,xxx-xxx-xxxx shows. It's possible to do it from the outgoing log since the number was manually dialed. Is there a way to insert the "1" automatically so...
  15. tolinrome

    Call Log in Avaya IP Office 500

    IP Office 500. To redial long distance from the incoming or missed call logs on the phone it's not possible since the "1" is missing, only the 9,xxx-xxx-xxxx shows. It's possible to do it from the outgoing log since the number was manually dialed. Is there a way to insert the "1" automatically...
  16. tolinrome

    E3719 on Brick Level backups

    backups are fine on the system state and storeage group but once the bricklevel backups start I get the famous error: E3719 Unable to write to media EC=Unrecoverable Data Error I havent been able to find anything solid on the internet searching this. CA Support is such a joke also.
  17. tolinrome

    Disk Mirror on IBM xSeries 360

    Hello, I have 2 identical HD's 70 Gigs each and there is the IBM BIOS and an Adaptec AIC-7892 SCSI BIOS (that doesnt support RAID). How can I setup either Hardware or Software RAID for a mirrored disk on this system. Im installing Windows 2003 Server. This is my first time using RAID. PLEASE...

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