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We currently have an IPoffice 500 setup and are recording calls with an external voice recorder connected to a mirrored port of the PBX on a Cisco switch sniffing the packets. This setup has worked well but now as most people are not in office we have twinning active and those calls are not...

When I use the Manager software the IPO shows up in the selection screen but is greyed out. I can log in through the webpage but that always seems to show as in offline mode and I can not figure out how to get it out of offline mode. I have tried older and newer versions of the Manager software...

Does anyone know if the J169 or J179 can run on CM 6.1 ?

I know this is a Definity forum but it's the closest I could find. I have a customer with a standalone Audix (grey rackmountS3210R) connected to CM 5. The client would like a read only administrator added for the Audix. Is this possible?

We are trying to change the AAR/ARS dialing without FAC feature on syste-parameters-customer-options page in a CM6 install. In RFA this was just a matter of going to regenerate a license key and placing a check mark next to the feature and regenerate the licesne. However I am having trouble...

Currently I have a G430 chassis with an S8300 and CM loaded on the hyper-visor of the S8300. The CM has been in production for well over a year now and recently the client wanted to add an H.323 trunk over the internet. The CM 192.168.x.5 has the G430 192.168.x.7 as its default gateway(which is...

Is there still an embedded CMM/embeded Messaging available in Avaya Aura 7. We are trying to perform our first install of Aura 7 today on S8300E servers in G430 chassis with the new Avaya customised ESXi platform and after installing the OVA I do not see messaging when I log into the CM. Did...

Good day, I am trying to configure a VIC2-4FXO card in a Cisco 2901 router so we can have our long distance calls go out over loop-start Vonage type boxes.I have added the 4FXO card to slot 0/1/0 as there is already a T1 interface in slot 0/0/0 for local calls and am now trying to figure out the...

We have a CM6 on an S8300 and I would like to know if we have the right LDAP manager username/password recorded. Can someone tell me how to test or change the manager password ?

Trying to make coverage paths for phones that first go to a Hunt group then to voicemail if no one answers ie: call extension 220 internally it rings 3 times at 220 then calll goes to hunt group 400(with 4 phones assigned) and rings 3 times then goes to voicemail for extension 220. Can someone...

We currently have a customer with a KX-TDA50 installed in their house and they have a KX-TD7694 wireless handset. One of their lines has call waiting on it now. I would like to know how to switch to the second call on the same line from this phone. Can they just reselect the line and it will...

I currently have a client with a Intuity audix/ Intuity lodging setup on the same box. The client wanted to place broadcast messages to their guests. We setup the IT admins phone as the Guestworks lodging admin to test broadcast messages which worked well but it made the voicemail think their...

I have a CM 5 installation with IA770. We can leave voicemails fine, we have autoattendants setup to transfer to other extensions which work fine. An issue that was just brought to my attention is that when you have a voicemail and you try to forward it to another extension the vm just says...

I have just installed CM 5.1 on an S8400 in a G650 chasis and now I get access denied when I try to log in to the SAT on port 5022 with the craft login so I can not add the sipi information to CM. I can login to the web page fine. I have installed the license file but not the authentiction file...

We have just installed a S8300/G350 with IA770. On the extension forms we have th voicemail number 8500~P# buttons configured with a ~p# so that there is a small pause and then the # gets entered automatically, so the user does not have to enter their extension, just their password. This has...

We have a Modular Messaging 3.1 system that was just upgraded from Modular messaging 2 and currently have an issue when a caller presses zero to go the operator they hear the message that extension is busy. It also says this when they try to transfer to another extension. The feature worked...

We have a client with an 8700 and Modular Messaging that had a Nortel system previously and they want the phones to display a User is on the phone message when the called party is on the phone like their Nortel did. I have searched and can not find a way to do this on the Avaya CM. Has anyone...

We have performed a MM upgrade from 2.1 to 3.1 with MAS/MSS combo servers. The upgrade went with few hicups, but now I am seeing two new behaviours the client says were different before. 1, In MM 2.1 the mailboxes that had a personal greeting used to read the mailbox name for the greeting via...

We have an S8300/G700 installed with CM 4 and IA770. I can go into the web administration with the super user login and go to messaging administration and login and make changes fine with the suser/prof18. I tried to make a new suser with profile50 copied from profile 18 and the mask copied from...

I currently have an IP DECT setup with two RFP32's and 2 3711 handsets, I am currently trying to subscribe the phone to the dect and put in the IPEI in the dect webpage I select the allow subscriptions option and I enter the park code in the phone. The phone is currently saying please wait for...