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  • Users: cplkev
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  1. cplkev

    Scheduled reboots on my Meridan Option 11C

    Hi, Searched posts but could not find any related to my issue. I have a user who has reported that she has been cut off of customer conference calls for 3 week running in what sounds like either her phone rebooting our our entire PBX rebooting on a regular (scheduled?) basis. Her phone comes...
  2. cplkev

    CLS Code for Broadcast Capability

    thread798-999117 Hello what is the CLS code I must allow to use the Merdian Mail Broadcast Capability feature? Thanks, -K
  3. cplkev

    Need auto attendant dial option 0 to go to voice mail

    Our auto attendant currenty has an dial option "Dial 0 for an operator" but we don't have "live" operators. So I need this to call thru to an voice mail on a specific DN. I've tried to assign 0 in Meridian Mail but 0 is not an option only 1 - 9 ???
  4. cplkev

    Putting M3902/M3903 back in service

    Whats the easiest way to temporarily take a M3902/M3903 out of service and then back in service. For example, if the phone gets unpluged for a period of time, it seems to get put OOS by the PBX. And the only way I've found to get it back INS is to make a minor change on the phone...
  5. cplkev

    YEL & CC Red LEDs on TMDI card

    Hello, Looking for some help with our TMDI/PRI I'm new to the SL1 so not sure what's going on here. Our service took a hit and I was able to get it restored by reseating the card. But have some questions about what I'm now seeing. The CC LED on the TMDI card is Red and the YEL LED is Yellow...
  6. cplkev

    Intermittent Yellow Alm on TMDI card - locks out trunks

    The last couple of days been getting a Yellow Alm on our TMDI card which locks out our DID/DOD trunks. This all started after last week taking a RED alarm on same ckt when the ATT T3 went down which our ckt rides across. I've been able to restore service by restarting the system, which I know is...
  7. cplkev

    Need help setting up CDR/SMDR

    I've recently taken over managment of our SL1 and have been asked to setup CDR/SMDR for a sales department. Here's what the sales manager is asking for 1. Daily log in/log out capabilities and time of day for each 2. Total Phone time in minutes 3. Total number of calls 4. Actual number that...

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